PHPKB is a knowledge management software that streamlines sharing and enhances support. It provides quick, self-service access to accurate information for customers.
At a glance
| Best for | Customer support teams |
From PHPKB's own website.
Company facts
| Social profiles | LinkedIn, X, Facebook, YouTube |
Facilities and features
Its website also mentions:
- Published pricing
- Free trial
- API
- Integrations
- Single sign-on
What stands out
The product offers multi-language support for global audiences.
“With the multi-language edition of PHPKB, you can effortlessly establish and manage a knowledge base in multiple languages,”PHPKB, own website
The product allows self-hosted installation without monthly subscriptions.
“The owned license can be installed directly on your web server, which means no monthly subscriptions.”PHPKB, own website
How it ranks
PHPKB is ranked 2nd of 10 in SOP software for small businesses (Lister Score 96.0).
#2 in SOP software for small businesses · Lister Score 96.0
Allows self-hosted installation without monthly subscriptions.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; buying information on its own site 20; how complete its published information is 16.
“Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more.”PHPKB, own website
“PHPKB offers enterprise-class features with pricing that can fit a small business budget.”PHPKB, own website
| Rank | SOP software for small businesses | Score |
|---|---|---|
| 1 | Papyrs | 96.0 |
| 2 | PHPKB | 96.0 |
| 3 | SweetProcess | 96.0 |
| 4 | Bit.ai | 90.0 |
| 5 | Trainual | 90.0 |
| 6 | Happeo | 88.0 |
| 7 | HelpSite | 88.0 |
| 8 | Claromentis | 86.0 |
| 9 | ClickLearn | 84.0 |
| 10 | Kommodo | 78.0 |
Frequently asked questions
How does PHPKB rank on Lister?
PHPKB is ranked 2nd of 10 in SOP software for small businesses (Lister Score 96.0).