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Refiner

In-app survey and customer feedback software for product-led teams

Ranked #1 in Best user research software.

Refiner is a software at 10 rue de Penthièvre, 75008, Paris, FR.

Refiner is customer feedback software for SaaS, fintech, and marketplace teams. It specialises in contextual in-app and mobile surveys with native SDKs.

Official website

At a glance

Address10 rue de Penthièvre, 75008, Paris, FR
Best forProduct teams

From Refiner's own website.

Company facts

Founded2019
HeadquartersParis, FR
Social profilesLinkedIn, X, GitHub

Facilities and features

Its website also mentions:

  • Published pricing
  • Free trial
  • Self-serve sign-up
  • Integrations
  • SOC 2
  • GDPR
  • Mobile app

What stands out

The product offers native SDKs for iOS, Android, React Native, and Flutter.

“Native SDKs for iOS, Android, React Native, and Flutter.”Refiner, own website

Refiner provides AI-powered auto-tagging for open text responses.

“AI-powered auto-tagging for open text”Refiner, own website

How it ranks

Refiner is ranked 1st of 10 in Best user research software (Lister Score 94.0).

#1 in Best user research software · Lister Score 94.0

Provides AI-powered auto-tagging for open text responses.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.

“Customer Effort Score (CES) Customer Satisfaction (CSAT) Product Market Fit (PMF) User Research”Refiner, own website
RankBest user research softwareScore
1Refiner94.0
2Typeform94.0
3Centercode90.0
4PickFu90.0
5UserTesting90.0
6UXArmy90.0
7UXtweak90.0
8Voxco90.0
9Dscout88.0
10ReliCheck88.0

Frequently asked questions

Where is Refiner?

Refiner is at 10 rue de Penthièvre, 75008, Paris, FR.

How does Refiner rank on Lister?

Refiner is ranked 1st of 10 in Best user research software (Lister Score 94.0).

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