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Bugzilla

Robust, open-source bug tracking trusted by major organisations

Bugzilla is a mature, open-source bug tracking system used by organisations including Mozilla, Eclipse, and Linux distributions. It offers powerful search and reporting capabilities, and can be self-hosted for complete control and data privacy.

Pricing fromFree (open-source, self-hosted)
Best forOrganisations prioritising data control, privacy, and cost-effectiveness through self-hosted solutions
Websitewww.bugzilla.org

Strengths and trade-offs

  • Completely free and open-source with no licensing costs
  • Highly flexible and customisable for self-hosted deployments
  • Dated user interface compared to modern alternatives
  • Requires technical expertise to self-host and maintain

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