AI / CUSTOMER SUCCESS PLATFORMS / GAINSIGHT SOFTWARE

Gainsight Software

The leading CS solution for retention, expansion, and efficiency

Ranked #5 in AI customer success platforms for SaaS companies.

Gainsight Software is the leading customer success platform for retention and expansion. It empowers teams to retain and grow customers by acting on signals at the right moment.

Official website

At a glance

Best for

Customer Success teams

From Gainsight Software's own website.

Company facts

Social profiles	LinkedIn, X, Facebook, Instagram
Brand colour	#38a2ff

Facilities and features

Its website also mentions:

Published pricing
API
Integrations

What stands out

Gainsight Software covers long-tail accounts with AI agents and renewal experts.

“Gainsight covers the long-tail accounts you can t with our AI agents and renewal experts.”Gainsight Software, own website

Gainsight Software delivers outcomes without adding headcount.

“Deliver outcomes without adding headcount.”Gainsight Software, own website

How it ranks

Gainsight Software is ranked 5th of 10 in AI customer success platforms for SaaS companies (Lister Score 90.0).

#5 in AI customer success platforms for SaaS companies · Lister Score 90.0

Covers long-tail accounts with AI agents and renewal experts.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.

“Drive retention and expansion with the industry’s leading Customer Success platform.”Gainsight Software, own website

“How Handshake Scales Customer Education and Digital Success Find Out How Industry Technology Size Mid-Market Region EMEA , North America”Gainsight Software, own website