01
Fin
Standalone AI agent deployable across Zendesk, Salesforce, HubSpot, and Freshdesk
Fin is the highest performing Customer Agent on the market. It delivers industry-leading resolution rates across various business roles.
98.0
AI customer success platforms for SaaS companies
10 ranked, with a plain verdict on every entry.
Fin ranks first here for Customer service teams. Wonderchat is built for SaaS, industrial, healthcare and e-commerce teams. IrisAgent is aimed at growing support teams.
RANKENTRYSCORETRENDFROM
2
WonderchatThe AI tool captures lead contact details inline without redirecting users to separate forms94.0NEW–
3
IrisAgentThe AI tool integrates with existing helpdesks and goes live in under twenty-four hours92.0NEW–
CURATED · UPDATED REGULARLY
The ranking, in detail
02
Wonderchat
AI customer service agents for support & sales
Wonderchat is an AI platform for building customer service and sales agents.
94.0
03
IrisAgent
Resolve, assist, and score every support conversation
IrisAgent is an AI customer support platform that helps teams resolve conversations and assist agents. It scores every interaction within the helpdesk they already use.
92.0
04
My AskAI
Cost-effective AI agent for your helpdesk
My AskAI is an AI customer service agent that integrates directly into existing helpdesks.
92.0
05
Gainsight Software
The leading CS solution for retention, expansion, and efficiency
Gainsight Software is the leading customer success platform for retention and expansion. It empowers teams to retain and grow customers by acting on signals at the right moment.
90.0
06
Custify
The AI tool for Customer Success Built around Your Knowledge
Custify is a customer success software tool designed for CSMs to centralise data and automate workflows. It helps teams reduce churn and drive expansion through its AI-enabled platform.
86.0
07
Planhat
The world's first multiplayer customer agent
Planhat is an agentic customer platform that deploys a multiplayer AI agent named Pi. It automates and augments commercial operations for go-to-market teams.
86.0
08
Robylon
AI agents for faster, cost-effective Customer Support
Robylon deploys AI agents that resolve customer support tickets across email, chat, voice and WhatsApp.
86.0
09
Waypoint AI
Chip solves problems that have no playbook.
Waypoint AI is an intelligent support engineer named Chip that resolves complex cases without pre-set playbooks. It also builds production agents and applications directly from user prompts.
86.0
10
Aidbase
AI-Powered support for your SaaS startup
Aidbase is an AI-powered support ecosystem designed for SaaS startups. It helps businesses manage customer service through chatbots and ticketing.
84.0
Not on this ranking?
Positions 1, 2 and 3 are available to buy for twelve months.
Frequently asked questions
What do the top four say they are built for?
Fin says it is built for Customer service teams, and Wonderchat for SaaS, industrial, healthcare and e-commerce teams. IrisAgent says it is built for growing support teams, and My AskAI for SaaS and eCommerce businesses.
What should a buyer check before signing up?
IrisAgent states that the AI tool requires add-on purchases for voice AI and SMS capabilities rather than including them by default. Those are the limits each AI tool publishes itself, not a full account of any plan.