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Gainsight Software

The leading CS solution for retention, expansion, and efficiency

RANKED #2 · BEST CUSTOMER SUCCESS SOFTWARELISTERSCORE 94.0

Gainsight Software is the leading customer success platform for retention and expansion. It empowers teams to retain and grow customers by acting on signals at the right moment.

Best for	Customer Success teams
Website	gainsight.com

Company facts

Social profiles	LinkedIn, X, Facebook, Instagram
Brand colour	#38a2ff

Facilities and features

Published pricing
API
Integrations

What stands out

Gainsight Software covers long-tail accounts with AI agents and renewal experts.

“Gainsight covers the long-tail accounts you can t with our AI agents and renewal experts.”Gainsight Software, own website

Gainsight Software delivers outcomes without adding headcount.

“Deliver outcomes without adding headcount.”Gainsight Software, own website

Strengths and trade-offs

Gainsight Software covers long-tail accounts with AI agents and renewal experts.
Gainsight Software delivers outcomes without adding headcount.

Appears in

AIVERIFIED

How Gainsight Software ranks

#5 in AI customer success platforms for SaaS companies

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Drive retention and expansion with the industry’s leading Customer Success platform.”Gainsight Software, own website

“How Handshake Scales Customer Education and Digital Success Find Out How Industry Technology Size Mid-Market Region EMEA , North America”Gainsight Software, own website

#2 in Best customer success software

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Drive retention and expansion with the industry’s leading Customer Success platform. Gainsight CS”Gainsight Software, own website

#4 in Enterprise customer success software

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Drive retention and expansion with the industry’s leading Customer Success platform.”Gainsight Software, own website

“Most Powerful Enterprise The full power of the industry’s leading CS platform.”Gainsight Software, own website

Alternatives to Gainsight Software

Statisfy Cover every account without adding a CSM	#1 in Best customer success software	98.0
ClientSuccess Simply powerful, powerfully simple customer success software	#3 in Best customer success software	92.0
Custify The AI tool for Customer Success Built around your knowledge	#4 in Best customer success software	90.0
Vitally Your copilot for customer success	#5 in Best customer success software	90.0
ScalePad The MSP operating system for stronger client relationships	#6 in Best customer success software	88.0
ChurnZero Customer success software for customer growth	#7 in Best customer success software	84.0

Questions about Gainsight Software

Who is Gainsight Software best for?

Gainsight Software is best for customer Success teams.

Where does Gainsight Software rank?

Gainsight Software is ranked #2 in Best customer success software (Lister Score 94.0), #4 in Enterprise customer success software (Lister Score 94.0) and #5 in AI customer success platforms for SaaS companies (Lister Score 90.0).

What are the best alternatives to Gainsight Software?

The closest alternatives on Lister are Statisfy (#1 in Best customer success software), ClientSuccess (#3 in Best customer success software) and Custify (#4 in Best customer success software).

Is this your company?

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