ChurnZero
Customer success software for customer growth
ChurnZero is an AI-powered customer success platform designed to protect revenue and scale impact. It utilises autonomous agents to automate tasks and drive customer growth without increasing headcount.
| Best for | Customer success teams |
| Website | churnzero.com |
Company facts
| Social profiles | LinkedIn, X, Facebook |
Facilities and features
- Self-serve sign-up
- Integrations
What stands out
The AI tool automates manual tasks that slow down customer success operations.
“ChurnZero Agents automate the tasks that slow you down, execute on every risk and opportunity, and personalize interactions at scale.”ChurnZero, own website
The AI tool provides comprehensive features including health scoring and renewal forecasting.
“R AI and AI agents R Customer health scoring R Customer journeys R Plays and automation R In-app communications”ChurnZero, own website
Strengths and trade-offs
- The AI tool automates manual tasks that slow down customer success operations.
- The AI tool provides comprehensive features including health scoring and renewal forecasting.
Appears in
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Influitive90.0RANKINGfull ranking →How ChurnZero ranks
#10 in AI customer success platforms that integrate with HubSpot
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 4.
“Fight Churn with AI-Powered Customer Success Software ChurnZero is the engine for customer growth—powered by AI Agents that protect revenue,”ChurnZero, own website
“BACK TO TOP Slack Microsoft Teams CRM Salesforce HubSpot NetSuite Close Copper Dynamics 365 CRM Freshsales Pipedrive Spiro Zendesk Sell”ChurnZero, own website
#10 in AI customer success platforms that integrate with Salesforce
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 4.
“Fight Churn with AI-Powered Customer Success Software ChurnZero is the engine for customer growth—powered by AI Agents that protect revenue,”ChurnZero, own website
“BACK TO TOP Slack Microsoft Teams CRM Salesforce HubSpot NetSuite Close Copper Dynamics 365 CRM Freshsales Pipedrive Spiro Zendesk Sell”ChurnZero, own website
#7 in Best customer success software
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Fight Churn with AI-Powered Customer Success Software”ChurnZero, own website
#10 in Customer success software with HubSpot integration
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Fight Churn with AI-Powered Customer Success Software”ChurnZero, own website
“BACK TO TOP Slack Microsoft Teams CRM Salesforce HubSpot NetSuite Close Copper Dynamics 365 CRM Freshsales Pipedrive Spiro Zendesk Sell”ChurnZero, own website
#10 in Customer success software with Salesforce integration
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Fight Churn with AI-Powered Customer Success Software ChurnZero is the engine for customer growth—powered by AI Agents that protect revenue,”ChurnZero, own website
“BACK TO TOP Slack Microsoft Teams CRM Salesforce HubSpot NetSuite Close Copper Dynamics 365 CRM Freshsales Pipedrive Spiro Zendesk Sell”ChurnZero, own website
Alternatives to ChurnZero
| Statisfy AI CSM agentic CS platform | #1 in Best customer success software | 98.0 |
| Gainsight Software The leading CS solution for retention, expansion, and efficiency | #2 in Best customer success software | 94.0 |
| ClientSuccess Simply powerful, powerfully simple customer success software | #3 in Best customer success software | 92.0 |
 CustifyThe AI tool for Customer Success Built around your knowledge | #4 in Best customer success software | 90.0 |
 VitallyYour copilot for customer success | #5 in Best customer success software | 90.0 |
 ScalePadThe MSP operating system for stronger client relationships | #6 in Best customer success software | 88.0 |
Questions about ChurnZero
Who is ChurnZero best for?
ChurnZero is best for customer success teams.
Where does ChurnZero rank?
ChurnZero is ranked #7 in Best customer success software (Lister Score 84.0), #10 in AI customer success platforms that integrate with HubSpot (Lister Score 80.0), #10 in AI customer success platforms that integrate with Salesforce (Lister Score 80.0), #10 in Customer success software with HubSpot integration (Lister Score 84.0) and #10 in Customer success software with Salesforce integration (Lister Score 84.0).
What are the best alternatives to ChurnZero?
The closest alternatives on Lister are Statisfy (#1 in Best customer success software), Gainsight Software (#2 in Best customer success software) and ClientSuccess (#3 in Best customer success software).
Is this your company?
Claim ChurnZero to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.