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Userpilot

Userpilot AI gets your features adopted.

RANKED #1 · CUSTOMER SUCCESS SOFTWARE WITH SALESFORCE INTEGRATIONLISTERSCORE 94.0

Userpilot is a product growth platform enabling teams to build in-app experiences without code. It helps SaaS organisations understand user behaviour and drive feature adoption.

Best for	Product and customer success teams
Website	userpilot.com

Company facts

Founded	2019
Headquarters	Austin, US
Social profiles	LinkedIn, X, Facebook, YouTube, Crunchbase

Facilities and features

Published pricing
Free trial
Integrations
SOC 2
GDPR

What stands out

The product enables non-technical teams to create in-app experiences without writing code.

“No-code product tours, checklists, tooltips, and modals — built in minutes, not sprints.”Userpilot, own website

The product includes an AI agent and MCP server across all plans.

“MCP and AI Agent Lia”Userpilot, own website

Strengths and trade-offs

The product enables non-technical teams to create in-app experiences without writing code.
The product includes an AI agent and MCP server across all plans.

Appears in

SOFTWAREVERIFIED

How Userpilot ranks

#5 in Best customer onboarding software

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

“User Onboarding Guide new users to value faster with contextual in-app & email experiences.”Userpilot, own website

#5 in Customer success software with HubSpot integration

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Scale customer success without scaling your team Reduce support tickets, guide users to value faster, and catch churn risk early with in-product education that runs on autopilot.”Userpilot, own website

“Hubspot Create personalized in-app experiences within Userpilot and see the in-app activity of leads within HubSpot”Userpilot, own website

#1 in Customer success software with Salesforce integration

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Scale customer success without scaling your team Reduce support tickets, guide users to value faster, and catch churn risk early with in-product education that runs on autopilot.”Userpilot, own website

“Salesforce Create personalized in-app experiences within Userpilot and see the in-app activity of leads within Salesforce”Userpilot, own website

#5 in Enterprise customer success software

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Customer Success & Support Drive customer retention Product Marketing Improve feature adoption”Userpilot, own website

“Userpilot for Enterprise Built for large-scale teams”Userpilot, own website

Alternatives to Userpilot

Flowla Turn your best rep into a system with AI-driven execution.	#2 in Customer success software with Salesforce integration	90.0
Influitive Product	#3 in Customer success software with Salesforce integration	90.0
Planhat The world's first multiplayer customer agent	#4 in Customer success software with Salesforce integration	90.0
ThriveStack Product	#5 in Customer success software with Salesforce integration	90.0
Vitally Your copilot for customer success	#6 in Customer success software with Salesforce integration	90.0
Chattermill Product	#7 in Customer success software with Salesforce integration	88.0

Questions about Userpilot

Who is Userpilot best for?

Userpilot is best for product and customer success teams.

Where does Userpilot rank?

Userpilot is ranked #1 in Customer success software with Salesforce integration (Lister Score 94.0), #5 in Best customer onboarding software (Lister Score 94.0), #5 in Customer success software with HubSpot integration (Lister Score 94.0) and #5 in Enterprise customer success software (Lister Score 94.0).

What are the best alternatives to Userpilot?

The closest alternatives on Lister are Flowla (#2 in Customer success software with Salesforce integration), Influitive (#3 in Customer success software with Salesforce integration) and Planhat (#4 in Customer success software with Salesforce integration).

Where is Userpilot based?

Userpilot is headquartered in Austin, US, and was founded in 2019.

Is this your company?

Claim Userpilot to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.