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Vitally

Your copilot for customer success

RANKED #5 · BEST CUSTOMER SUCCESS SOFTWARELISTERSCORE 90.0

Vitally is an AI-powered workspace for Customer Success Managers. It delivers clarity and automation to help teams drive outcomes at scale.

Best for	B2B Customer Success Teams
Website	vitally.io

Company facts

Social profiles

LinkedIn, X, YouTube

Facilities and features

Published pricing
Integrations

What stands out

The product uses AI to reduce churn and unlock growth.

“Better understand your customers to reduce churn, unlock growth, and always stay a step ahead with Vitally AI.”Vitally, own website

Vitally integrates with over thirty customer success tools quickly.

“Vitally s 30+ Customer Success integrations let you sync customer data from tools across your”Vitally, own website

Strengths and trade-offs

The product uses AI to reduce churn and unlock growth.
Vitally integrates with over thirty customer success tools quickly.

Appears in

AIVERIFIED

How Vitally ranks

#8 in AI customer success platforms that integrate with Salesforce

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.

“Vitally AI Purpose-built AI for CS to help you save time and stay a step ahead.”Vitally, own website

“Tailoring the objects to meet our needs has been pretty straight-forward and integration with Salesforce and Zendesk were a snap.”Vitally, own website

#5 in Best customer success software

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Vitally combines your data, teams, and customers into a single platform to maximize successful business outcomes. Explore Integrations Book a Demo →”Vitally, own website

#9 in Customer success software with HubSpot integration

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Rated #1 in Best Results for Customer Success Platforms Tech-Touch”Vitally, own website

“View Help Article View Integration Landing Page Coming soon HubSpot Bidirectionally sync your accounts, contacts, and activity between HubSpot and Vitally.”Vitally, own website

#6 in Customer success software with Salesforce integration

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Rated #1 in Best Results for Customer Success Platforms”Vitally, own website

“straight-forward and integration with Salesforce and Zendesk were a snap.”Vitally, own website

Alternatives to Vitally

Statisfy AI CSM agentic CS platform	#1 in Best customer success software	98.0
Gainsight Software The leading CS solution for retention, expansion, and efficiency	#2 in Best customer success software	94.0
ClientSuccess Simply powerful, powerfully simple customer success software	#3 in Best customer success software	92.0
Custify The AI tool for Customer Success Built around your knowledge	#4 in Best customer success software	90.0
ScalePad The MSP operating system for stronger client relationships	#6 in Best customer success software	88.0
ChurnZero Customer success software for customer growth	#7 in Best customer success software	84.0

Questions about Vitally

Who is Vitally best for?

Vitally is best for B2B Customer Success Teams.

Where does Vitally rank?

Vitally is ranked #5 in Best customer success software (Lister Score 90.0), #6 in Customer success software with Salesforce integration (Lister Score 90.0), #8 in AI customer success platforms that integrate with Salesforce (Lister Score 86.0) and #9 in Customer success software with HubSpot integration (Lister Score 90.0).

What are the best alternatives to Vitally?

The closest alternatives on Lister are Statisfy (#1 in Best customer success software), Gainsight Software (#2 in Best customer success software) and ClientSuccess (#3 in Best customer success software).

Is this your company?

Claim Vitally to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.