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Brainfish

AI agents that resolve tickets inside your systems

Brainfish is an AI support agent that resolves complex tickets within your systems. It checks your data and follows policy to close requests automatically.

Best forB2B customer operations teams
Websitebrainfishai.com

Company facts

Founded2022
Social profilesLinkedIn, X
Brand colour#fcfff7

Facilities and features

  • Published pricing
  • API
  • Integrations
  • SOC 2
  • GDPR

What stands out

The AI tool turns plain English descriptions into reliable workflows.

“You describe the process in plain English. Brainfish turns it into a workflow that runs the same way every time,”Brainfish, own website

The AI tool meets security requirements with regional data residency options.

“Meet your security team's requirements from day one. Regional data residency, SSO, a record of every run and a source on every answer.”Brainfish, own website

Strengths and trade-offs

  • The AI tool resolves refunds and cancellations without human intervention.
  • Brainfish maintains SOC 2 type II certification for security.

    Appears in

    How Brainfish ranks

    #1 in AI customer success platforms that integrate with HubSpot

    How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

    “AI product support agents for B2B. Built in Sydney.”Brainfish, own website
    “Content Sync See how it works Hubspot Answer questions through AI Actions via the Hubspot API to use specific CRM record details,”Brainfish, own website

    #2 in AI help desks for SaaS companies

    How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

    “Resolve the tickets every other AI agent escalates. Refunds, cancellations, account access, bug triage.”Brainfish, own website
    “Elisha Anderton COO, CareMaster 76% resolution 2.5× resolution lift +23% user growth Huntress 51%”Brainfish, own website

    #3 in AI help desks with single sign-on

    How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

    “Resolve the tickets every other AI agent escalates. Refunds, cancellations, account access, bug triage. Brainfish checks your systems, follows your policy and closes the ticket, so your team only handles what needs a person.”Brainfish, own website
    “Custom scope & pricing MSA and SSO support Localized hosting available Talk to enterprise sales”Brainfish, own website

    Alternatives to Brainfish

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    Typewise
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    Ayudo.ai
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    Questions about Brainfish

    Who is Brainfish best for?

    Brainfish is best for B2B customer operations teams.

    Where does Brainfish rank?

    Brainfish is ranked #1 in AI customer success platforms that integrate with HubSpot (Lister Score 94.0), #2 in AI help desks for SaaS companies (Lister Score 94.0) and #3 in AI help desks with single sign-on (Lister Score 94.0).

    What are the best alternatives to Brainfish?

    The closest alternatives on Lister are BubblaV (#2 in AI customer success platforms that integrate with HubSpot), My AskAI (#3 in AI customer success platforms that integrate with HubSpot) and Go4whatsup (#4 in AI customer success platforms that integrate with HubSpot).

    When was Brainfish founded?

    Brainfish was founded in 2022.

    Is this your company?

    Claim Brainfish to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.