Brainfish
AI agents that resolve tickets inside your systems
Brainfish is an AI support agent that resolves complex tickets within your systems. It checks your data and follows policy to close requests automatically.
| Best for | B2B customer operations teams |
| Website | brainfishai.com |
Company facts
| Founded | 2022 |
| Social profiles | LinkedIn, X |
| Brand colour | #fcfff7 |
Facilities and features
- Published pricing
- API
- Integrations
- SOC 2
- GDPR
What stands out
The AI tool turns plain English descriptions into reliable workflows.
“You describe the process in plain English. Brainfish turns it into a workflow that runs the same way every time,”Brainfish, own website
The AI tool meets security requirements with regional data residency options.
“Meet your security team's requirements from day one. Regional data residency, SSO, a record of every run and a source on every answer.”Brainfish, own website
Strengths and trade-offs
- The AI tool resolves refunds and cancellations without human intervention.
- Brainfish maintains SOC 2 type II certification for security.
Appears in
AI customer success platforms that integrate with HubSpot
1AI help desks with single sign-on
1AI help desks for SaaS companies
1How Brainfish ranks
#1 in AI customer success platforms that integrate with HubSpot
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.
“AI product support agents for B2B. Built in Sydney.”Brainfish, own website
“Content Sync See how it works Hubspot Answer questions through AI Actions via the Hubspot API to use specific CRM record details,”Brainfish, own website
#2 in AI help desks for SaaS companies
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.
“Resolve the tickets every other AI agent escalates. Refunds, cancellations, account access, bug triage.”Brainfish, own website
“Elisha Anderton COO, CareMaster 76% resolution 2.5× resolution lift +23% user growth Huntress 51%”Brainfish, own website
#3 in AI help desks with single sign-on
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.
“Resolve the tickets every other AI agent escalates. Refunds, cancellations, account access, bug triage. Brainfish checks your systems, follows your policy and closes the ticket, so your team only handles what needs a person.”Brainfish, own website
“Custom scope & pricing MSA and SSO support Localized hosting available Talk to enterprise sales”Brainfish, own website
Alternatives to Brainfish
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Resolve, assist, and score on your helpdesk | #5 in AI customer success platforms that integrate with HubSpot | 90.0 |
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AI-powered customer support that builds its own workflows | #7 in AI customer success platforms that integrate with HubSpot | 86.0 |
Questions about Brainfish
Who is Brainfish best for?
Brainfish is best for B2B customer operations teams.
Where does Brainfish rank?
Brainfish is ranked #1 in AI customer success platforms that integrate with HubSpot (Lister Score 94.0), #2 in AI help desks for SaaS companies (Lister Score 94.0) and #3 in AI help desks with single sign-on (Lister Score 94.0).
What are the best alternatives to Brainfish?
The closest alternatives on Lister are BubblaV (#2 in AI customer success platforms that integrate with HubSpot), My AskAI (#3 in AI customer success platforms that integrate with HubSpot) and Go4whatsup (#4 in AI customer success platforms that integrate with HubSpot).
When was Brainfish founded?
Brainfish was founded in 2022.
Is this your company?
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