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Chatbase

One agent for every customer interaction

RANKED #1 · AI AGENT ASSIST TOOLS WITH A FREE TRIALLISTERSCORE 98.0

Chatbase is the leading AI agent for customer experience. It provides conversational agents for customer support.

Best for	Customer Support teams
Website	chatbase.co

Company facts

Founded	2023
Social profiles	LinkedIn, X, Instagram, YouTube

Facilities and features

Published pricing
Free trial
Self-serve sign-up
API
Integrations
SOC 2
GDPR

What stands out

The AI tool requires no code and is ready in minutes.

“No code required — ready in minutes.”Chatbase, own website

Chatbase publishes agents across multiple channels with a single click.

“Publish your agent across chat, WhatsApp, email, Slack, and more with a single click.”Chatbase, own website

Worth knowing

Chatbase limits message credits per month on its lower tier plans.

“Monthly Yearly VerificationCheckIcon 20% off yearly plans Hobby $ 40 per month Start 7-day trial Access to advanced models”Chatbase, own website

Strengths and trade-offs

The AI tool requires no code and is ready in minutes.
Chatbase publishes agents across multiple channels with a single click.

Appears in

AIVERIFIED

How Chatbase ranks

#1 in AI customer support agents that integrate with WhatsApp

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Customer Support agent Resolve complex support queries accurately across live chat, email, phone, Slack, and more.”Chatbase, own website

“03 Deploy Publish your agent across chat, WhatsApp, email, Slack, and more with a single click.”Chatbase, own website

#1 in AI customer support agents with a free trial

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Customer Support agent Resolve complex support queries accurately across live chat, email, phone, Slack, and more.”Chatbase, own website

“Monthly Yearly VerificationCheckIcon 20% off yearly plans Hobby $ 40 per month Start 7-day trial Access to advanced models 700 message credits/month 2 members Integrations Basic analytics Attachments Standard Popular $ 150 per month Start 7-day trial”Chatbase, own website

#2 in AI customer support agents with single sign-on

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Customer Support agent Resolve complex support queries accurately across live chat, email, phone, Slack, and more.”Chatbase, own website

“5 members Advanced analytics Sources suggestions Tickets as a source Enterprise Let s Talk Contact us Everything in Pro + Higher limits Flexible billing Custom roles & permissions SSO White-labeling Audit logs Priority support Success manager (CSM) SLAs HIPAA-eligible”Chatbase, own website

#2 in AI help desks that integrate with WhatsApp

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Helpdesk built for AI and humans working from the same conversation.”Chatbase, own website

“Publish your agent across chat, WhatsApp, email, Slack, and more with a single click. Goes live instantly.”Chatbase, own website

#1 in AI help desks with a free trial

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Helpdesk built for AI and humans working from the same conversation.”Chatbase, own website

“Monthly Yearly VerificationCheckIcon 20% off yearly plans Hobby $ 40 per month Start 7-day trial Access to advanced models 700 message credits/month 2 members Integrations Basic analytics Attachments Standard Popular $ 150 per month Start 7-day trial”Chatbase, own website

#2 in AI help desks with single sign-on

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Helpdesk built for AI and humans working from the same conversation.”Chatbase, own website

“5 members Advanced analytics Sources suggestions Tickets as a source Enterprise Let s Talk Contact us Everything in Pro + Higher limits Flexible billing Custom roles & permissions SSO White-labeling Audit logs Priority support Success manager (CSM) SLAs HIPAA-eligible”Chatbase, own website

#1 in Best AI agent assist tools

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 20.

“4.8 The leading AI agent for CX Conversational agents for customer experience”Chatbase, own website

#2 in Best AI customer messaging platforms

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Conversational agents for customer experience AI agents that meet customers at every stage of their journey, across chat,”Chatbase, own website

#2 in Best AI customer success platforms

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Conversational agents for customer experience AI agents that meet customers at every stage of their journey, across chat,”Chatbase, own website

#2 in Best conversational AI platforms

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Conversational agents for customer experience AI agents that meet customers at every stage of their journey, across chat,”Chatbase, own website

#2 in HIPAA compliant AI customer support agents

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Customer Support agent Resolve complex support queries accurately across live chat, email, phone, Slack, and more.”Chatbase, own website

“Higher limits Flexible billing Custom roles & permissions SSO White-labeling Audit logs Priority support Success manager (CSM) SLAs HIPAA-eligible”Chatbase, own website

#2 in HIPAA compliant AI help desks

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Helpdesk built for AI and humans working from the same conversation.”Chatbase, own website

“Higher limits Flexible billing Custom roles & permissions SSO White-labeling Audit logs Priority support Success manager (CSM) SLAs HIPAA-eligible”Chatbase, own website

Alternatives to Chatbase

Neo Agent A technician you brief, not a workflow you build.	#2 in AI agent assist tools with a free trial	98.0
Social Intents AI customer support & live chat for teams	#3 in AI agent assist tools with a free trial	96.0
Twig Every call answered. Every lead booked.	#4 in AI agent assist tools with a free trial	96.0
TicketBuddy.ai AI support that knows when to ask for help	#5 in AI agent assist tools with a free trial	94.0
Wonderchat AI customer service agents for support & sales	#6 in AI agent assist tools with a free trial	94.0
Yep AI Think less. Stress less. Let AI agents run your Shopify store.	#7 in AI agent assist tools with a free trial	92.0

Questions about Chatbase

Who is Chatbase best for?

Chatbase is best for customer Support teams.

Where does Chatbase rank?

Chatbase is ranked #1 in AI agent assist tools with a free trial (Lister Score 98.0), #1 in AI contact centre platforms with a free trial (Lister Score 98.0), #1 in AI live chat tools that integrate with WhatsApp (Lister Score 100.0), #1 in AI receptionists with a free trial (Lister Score 98.0), #1 in AI voice agent platforms with a free trial (Lister Score 98.0), #1 in Conversational AI platforms that integrate with WhatsApp (Lister Score 100.0), #1 in HIPAA compliant AI contact centre platforms (Lister Score 98.0), #1 in HIPAA compliant AI receptionists (Lister Score 98.0), #1 in HIPAA compliant AI voice agent platforms (Lister Score 98.0), #1 in Best AI agent assist tools (Lister Score 98.0), #1 in AI customer support agents that integrate with WhatsApp (Lister Score 94.0), #1 in AI customer support agents with a free trial (Lister Score 96.0), #1 in AI help desks with a free trial (Lister Score 96.0), #2 in AI customer support agents with single sign-on (Lister Score 96.0), #2 in AI help desks that integrate with WhatsApp (Lister Score 94.0), #2 in AI help desks with single sign-on (Lister Score 96.0), #2 in HIPAA compliant AI customer support agents (Lister Score 96.0), #2 in HIPAA compliant AI help desks (Lister Score 96.0), #2 in Best AI customer messaging platforms (Lister Score 96.0), #2 in Best AI customer success platforms (Lister Score 96.0) and #2 in Best conversational AI platforms (Lister Score 96.0).

What are the best alternatives to Chatbase?

The closest alternatives on Lister are Neo Agent (#2 in AI agent assist tools with a free trial), Social Intents (#3 in AI agent assist tools with a free trial) and Twig (#4 in AI agent assist tools with a free trial).

When was Chatbase founded?

Chatbase was founded in 2023.

Is this your company?

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