Chatbase
Chatbase is the leading AI agent for customer experience. It provides conversational agents for customer support.
10 ranked, with a plain verdict on every entry.
Chatbase ranks first among the top 10 AI contact centre platforms with a free trial in 2026, with a Lister Score of 98.0.
Chatbase takes the top spot on this list for Customer Support teams, and publishes agents across multiple channels with a single click. Social Intents is built for Teams using collaboration tools. Twig serves Insurance, dental, mortgage and SaaS businesses.Chatbase is the leading AI agent for customer experience. It provides conversational agents for customer support.
Social Intents is an AI customer support and live chat platform. It allows teams to answer customers directly from Microsoft Teams, Slack, or Google Chat.
Twig provides an AI receptionist named Sera that answers calls, texts and web chats around the clock.
My AskAI is an AI customer service agent that integrates directly into existing helpdesks. It resolves tickets at a fraction of the cost of native solutions.
TicketBuddy.ai is an AI support tool that automatically handles repetitive tickets using a knowledge base. It answers messages instantly and hands off to humans when confidence is low.
Wonderchat is a platform for building AI agents to handle customer service and sales. It deflects repetitive queries and qualifies leads by citing approved data.
Typewise is an AI customer experience platform that resolves service requests end to end. It operates across email, chat, WhatsApp and social channels without requiring code.
Hoory AI is a versatile customer service platform that automates ticket resolution and delivers round-the-clock support. It enables businesses to scale operations while ensuring consistent AI-driven assistance.
RingCentral is an Agentic Voice AI platform that automates and analyses customer interactions.
Ipex.cz is an omnichannel helpdesk and call centre application. It uses AI to adapt customer service processes without disrupting operations.
Positions 1, 2 and 3 are available to buy for twelve months.
Chatbase ranks first on Lister. Chatbase is the leading AI agent for customer experience. It provides conversational agents for customer support.
1. Chatbase; 2. Social Intents; 3. Twig; 4. My AskAI; 5. TicketBuddy.ai; 6. Wonderchat; 7. Typewise; 8. Hoory AI; 9. RingCentral; 10. ipex.cz.
No free option is confirmed in the recorded pricing for this ranking. Check each provider's pricing page for current plans and trials.
Chatbase and Typewise both say they are built for Customer Support teams, and Social Intents for Teams using collaboration tools. Twig says it is built for Insurance, dental, mortgage and SaaS businesses.
Social Intents states that the Starter plan limits users to only four seats, and My AskAI that the pro plan lacks direct human chat or email support, relying only on the AI copilot. Those are the limits each AI tool publishes itself, not a full account of any plan.