01
Fin
Standalone AI agent deployable across Zendesk, Salesforce, HubSpot, and Freshdesk
Fin is the highest performing Customer Agent on the market. It serves as a single agent for every role across service, sales, and ecommerce.
98.0
Best AI contact centre platforms
10 ranked, with a plain verdict on every entry.
Fin leads this ranking for Customer support teams, and can be live with any helpdesk in less than an hour. Revve is built for banks and insurers in Southeast Asia. Dialpad Connect serves Customer service and sales teams, and executes complex workflows autonomously across voice and digital channels.
RANKENTRYSCORETRENDFROM
2
RevveThe AI tool allows operations teams to configure campaigns using plain language without code96.0NEW–
CURATED · UPDATED REGULARLY
The ranking, in detail
02
Revve
Unified inbound and outbound AI voice and chat agents
Revve is a unified customer operations platform combining AI and human agents with ticketing. It serves as the core stack for support, sales, and outbound campaigns.
96.0
03
Dialpad Connect
Enterprise-grade communications for high-volume contact centres
Dialpad Connect is an AI-powered customer communications platform designed to streamline contact centre operations. It enables teams to run high-performing services using real-time artificial intelligence tools.
94.0
04
NLPearl
Build AI voice and text agents by chatting
NLPearl provides AI voice and text agents for sales and support. It allows users to build human-like call centres through simple chat interfaces without coding.
94.0
05
Solveo AI
AI-powered support that sells
Solveo AI is a fully built SaaS platform for customer support and sales. It enables teams to deploy autonomous agents across multiple channels without coding.
92.0
06
Typewise
AI customer experience platform for end-to-end resolution
Typewise is an AI customer experience platform for businesses. It runs agents that resolve service requests end to end across multiple channels.
92.0
07
IrisAgent
Resolve, assist, and score every support conversation
IrisAgent is an AI customer support automation platform that resolves tickets, assists agents, and surfaces insights for mid-market and enterprise support teams.
90.0
08
Octocom
AI customer support built for e-commerce
Octocom provides AI customer support for modern teams. It resolves queries without increasing headcount.
88.0
09
Oriserve
Run end to end, paid on the result, not the minute.
Oriserve is an outcome execution platform where AI agents handle customer conversations and specialists close complex cases. The system runs end-to-end across collections, renewals, sales, and support while ensuring service levels never slip.
88.0
10
Talkative
Omnichannel AI that’s always evolving, infinitely scalable, and delivers value fast
Talkative is an omnichannel AI customer service solution for contact centres. It combines automated experiences with live support across voice, chat, messaging, and video.
86.0
Not on this ranking?
Positions 1, 2 and 3 are available to buy for twelve months.
Frequently asked questions
Who are these AI contact centre platforms built for?
Fin and Typewise both say they are built for Customer support teams, and Revve for banks and insurers in Southeast Asia. Dialpad Connect says it is built for Customer service and sales teams.
What should a buyer check before signing up?
Revve states that on-premise deployment requires specific GPU servers which limits infrastructure flexibility, and Solveo AI that the free plan restricts users to only fifty conversations per month. Oriserve states that Oriserve argues that full automation is a mirage and requires human intervention for maximum results. Those are the limits each AI tool publishes itself, not a full account of any plan.