01
Fin
Standalone AI agent deployable across Zendesk, Salesforce, HubSpot, and Freshdesk
Fin is the highest performing customer agent on the market.
98.0
AI contact centre platforms for financial services
10 ranked, with a plain verdict on every entry.
Fin leads this ranking for Customer service teams, and achieves industry leading resolution rates and improves monthly. Revve is built for Banks and insurers in Southeast Asia, and enables teams to go live within two to four weeks. SigmaMind AI serves call centres needing high-volume automation.
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3
SigmaMind AIThe AI tool connects to existing dialers without requiring migration or rip-and-replace projects88.0NEW–
CURATED · UPDATED REGULARLY
The ranking, in detail
02
Revve
Unified inbound and outbound AI voice and chat agents
Revve is a customer operations platform combining AI and human agents. It unifies support, sales, and outbound campaigns into one workspace.
94.0
03
SigmaMind AI
Deploy AI voice agents that call and answer like a real person
SigmaMind AI is a Voice AI platform for developers and enterprise teams to build, test, and deploy human-like AI agents. Its goal is to help launch outcome-driven agents that act across voice, chat, and email channels.
88.0
04
8x8
AI-powered unified communications for customer-centric businesses
8x8 boosts staff performance and delivers continuity to customers globally.
86.0
05
Oriserve
Run end to end, paid on the result, not the minute.
Oriserve is an outcome execution platform for contact centre conversations. The AI runs the call while a person closes it.
86.0
06
Glia
Build a cost-efficiency powerhouse for the AI era
Glia is a banking AI platform designed for regional and community financial institutions. It helps these organisations grow loans and deposits while delivering personalised service.
84.0
07
Level AI
Full stack AI for the entire customer journey
Level AI provides full stack AI agents for the entire customer experience journey. It deploys automation, intelligence and quality at enterprise scale.
84.0
08
Giga
AI support agents that improve your metrics
Giga provides AI support agents that resolve issues instantly across every channel. It turns customer support from a cost centre into a revenue generator.
82.0
09
Observe.AI
Purpose-built AI agents on one CX platform
Observe.AI transforms customer experience with purpose-built AI agents that resolve inquiries and optimise operations. It empowers frontline teams on one unified platform for consistent outcomes.
82.0
10
Balto
AI Tool
Balto is a contact centre AI platform that unifies agent assistance, quality assurance and insights. It enables humans and AI to collaborate for improved efficiency and revenue.
80.0
Not on this ranking?
Positions 1, 2 and 3 are available to buy for twelve months.
Frequently asked questions
What do the top four say they are built for?
Fin says it is built for Customer service teams, and Revve for Banks and insurers in Southeast Asia. SigmaMind AI says it is built for call centres needing high-volume automation, and 8x8 for CX leaders and frontline teams.