Balto is the #1 contact center AI software. Explore agent assist, automated QA, business insights, coaching, call summarisation, and more.
| Website | balto.ai |
Company facts
| Social profiles | LinkedIn, X, YouTube |
Facilities and features
- Integrations
What stands out
The AI tool provides real-time answers and guidance on every call.
“grid_view Platform Overview The full Balto platform at a glance headset_mic Agent Assist Real-time answers and”Balto, own website
Balto auto-scores one hundred percent of interactions for quality assurance.
“guidance on every call insights Insights Turn every conversation into reliable insights fact_check QA/QM Auto-score 100%”Balto, own website
Appears in
How Balto ranks
#10 in AI contact centre platforms for financial services
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 4.
“One unified system where humans and AI collaborate to drive quality, efficiency, and revenue for contact centers”Balto, own website
“account_balance Financial Services Banks, lenders & credit unions health_and_safety Health Insurance Payers & member services medical_services Healthcare Providers & patient support shield P&C Insurance Property & casualty carriers account_balance_wallet Banking Retail & commercial banking”Balto, own website
Alternatives to Balto
 FinStandalone AI agent deployable across Zendesk, Salesforce, HubSpot, and Freshdesk | #1 in AI contact centre platforms for financial services | 98.0 |
 RevveUnified inbound and outbound AI voice and chat agents | #2 in AI contact centre platforms for financial services | 94.0 |
 SigmaMind AIDeploy AI voice agents that call and answer like a real person | #3 in AI contact centre platforms for financial services | 88.0 |
 8x8AI-powered unified communications for customer-centric businesses | #4 in AI contact centre platforms for financial services | 86.0 |
 OriserveRun end to end, paid on the result, not the minute. | #5 in AI contact centre platforms for financial services | 86.0 |
 GliaBuild a cost-efficiency powerhouse for the AI era | #6 in AI contact centre platforms for financial services | 84.0 |
Questions about Balto
Where does Balto rank?
Balto is ranked #10 in AI contact centre platforms for financial services (Lister Score 80.0).
What are the best alternatives to Balto?
The closest alternatives on Lister are Fin (#1 in AI contact centre platforms for financial services), Revve (#2 in AI contact centre platforms for financial services) and SigmaMind AI (#3 in AI contact centre platforms for financial services).
Is this your company?
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