8x8 combines voice, video, chat, and contact centre capabilities in a single platform, emphasising customer experience and AI-driven insights.
| Pricing from | $25/user/month |
| Best for | Businesses requiring integrated contact centre and communications capabilities |
| Website | www.8x8.com/ |
Strengths and trade-offs
- Strong contact centre integration and call analytics
- Robust API for third-party integrations
- Pricing higher than pure VoIP competitors
- Learning curve for smaller teams
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