Giga
AI support agents that improve your metrics
Giga provides AI support agents that resolve issues instantly across every channel. It turns customer support from a cost centre into a revenue generator.
| Best for | customer experience teams |
| Website | giga.ai |
Company facts
| Social profiles | LinkedIn, X |
Facilities and features
- SOC 2
What stands out
The AI tool allows users to build, observe, and improve agents using Scout.
“01 Build Configure the work your agents do: policies, knowledge and tools.”Giga, own website
Giga supports email, chat, and voice channels for omnichannel customer service.
“AI agents for email, chat, and voice.”Giga, own website
Strengths and trade-offs
- The AI tool allows users to build, observe, and improve agents using Scout.
- Giga supports email, chat, and voice channels for omnichannel customer service.
Appears in
How Giga ranks
#8 in AI contact centre platforms for financial services
How the score is made up: Evidence on its own site 20; How complete its published information is 14; Fit to this ranking's criteria 40; Buying information on its own site 8.
“AI agents that resolve issues instantly across every channel and turn support from a cost center into a revenue generator.”Giga, own website
“Fintech Banking Technology Retail Telecom Healthcare Freight & Logistics Hospitality All industries”Giga, own website
Alternatives to Giga
 FinStandalone AI agent deployable across Zendesk, Salesforce, HubSpot, and Freshdesk | #1 in AI contact centre platforms for financial services | 98.0 |
 RevveUnified inbound and outbound AI voice and chat agents | #2 in AI contact centre platforms for financial services | 94.0 |
 SigmaMind AIDeploy AI voice agents that call and answer like a real person | #3 in AI contact centre platforms for financial services | 88.0 |
 8x8AI-powered unified communications for customer-centric businesses | #4 in AI contact centre platforms for financial services | 86.0 |
 OriserveRun end to end, paid on the result, not the minute. | #5 in AI contact centre platforms for financial services | 86.0 |
 GliaBuild a cost-efficiency powerhouse for the AI era | #6 in AI contact centre platforms for financial services | 84.0 |
Questions about Giga
Who is Giga best for?
Giga is best for customer experience teams.
Where does Giga rank?
Giga is ranked #8 in AI contact centre platforms for financial services (Lister Score 82.0).
What are the best alternatives to Giga?
The closest alternatives on Lister are Fin (#1 in AI contact centre platforms for financial services), Revve (#2 in AI contact centre platforms for financial services) and SigmaMind AI (#3 in AI contact centre platforms for financial services).
Is this your company?
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