Twig provides an AI receptionist named Sera that answers calls, texts and web chats around the clock. It qualifies callers and books appointments directly with your team.
| Best for | Insurance, dental, mortgage and SaaS businesses |
| Website | twig.so |
Company facts
| Social profiles | LinkedIn, X |
Facilities and features
- Published pricing
- Free trial
- Free plan
- Self-serve sign-up
- API
- Integrations
- SOC 2
What stands out
The AI tool goes live in under thirty minutes.
“Live in under 30 minutes”Twig, own website
The AI tool offers a fifteen day free trial without requiring a credit card.
“Start any plan free for 15 days, voice included, with no credit card.”Twig, own website
Worth knowing
Actual results depend on your specific call mix and booking rate rather than guaranteeing outcomes.
“Assumes ~4.33 weeks per month and that Sera answers every one of those calls. Actual results depend on your call mix and booking rate.”Twig, own website
Strengths and trade-offs
- The AI tool goes live in under thirty minutes.
- The AI tool offers a fifteen day free trial without requiring a credit card.
Appears in
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#1 in Best AI receptionists
How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 16.
“Sera is an AI receptionist: she answers every call, text and web chat 24/7, qualifies the caller, and books them with your team.”Twig, own website
#4 in Best AI voice agent platforms
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.
“AI front desk for chat and phone, available 24/7.”Twig, own website
Alternatives to Twig
| CloudTalk AI-powered phone system for rapidly scaling businesses | #2 in Best AI receptionists | 90.0 |
| SkipCalls AI receptionist that answers every call and blocks spam | #3 in Best AI receptionists | 90.0 |
 Vigyoti.aiSounds human, always on, always polite. | #4 in Best AI receptionists | 90.0 |
 GoodcallAI answering service & receptionist for small business | #5 in Best AI receptionists | 86.0 |
 Mango VoiceThe AI voice platform that elevates the patient experience. | #6 in Best AI receptionists | 86.0 |
 Smith.aiAI and live agents trained on your firm | #7 in Best AI receptionists | 86.0 |
Questions about Twig
Who is Twig best for?
Twig is best for insurance, dental, mortgage and SaaS businesses.
Where does Twig rank?
Twig is ranked #1 in Best AI receptionists (Lister Score 96.0), #3 in AI contact centre platforms with a free trial (Lister Score 96.0), #4 in AI agent assist tools with a free trial (Lister Score 96.0) and #4 in Best AI voice agent platforms (Lister Score 94.0).
What are the best alternatives to Twig?
The closest alternatives on Lister are CloudTalk (#2 in Best AI receptionists), SkipCalls (#3 in Best AI receptionists) and Vigyoti.ai (#4 in Best AI receptionists).
Is this your company?
Claim Twig to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.