HOME / SAAS / TOP 10 BUSINESS PHONE SYSTEMS / RINGCENTRAL

RingCentral

Comprehensive unified communications for the modern enterprise

RANKED #1 · TOP 10 BUSINESS PHONE SYSTEMSLISTERSCORE 95.0

RingCentral delivers cloud-based voice, video, messaging, and fax in one platform, supporting thousands of enterprise customers worldwide.

Pricing from	$19.99/user/month
Best for	Mid-market and large organisations needing full unified communications
Website	www.ringcentral.com/

Company facts

Founded	2003
Headquarters	Belmont, USA
Industry	Cloud computing
Social profiles	LinkedIn, X, Facebook, YouTube

Facilities and features

Published pricing
Integrations

What stands out

The product deploys out-of-the-box AI agents that understand intent.

“Deploy out-of-the-box AI agents that understand intent and automate outcomes.”RingCentral, own website

RingCentral is named a Gartner Magic Quadrant Leader for twelve consecutive years.

“RingCentral named a Gartner® Magic Quadrant™ Leader for 12th consecutive year”RingCentral, own website

Worth knowing

SMS functionality is not available during the free trial period.

“SMS is not available for trial use.”RingCentral, own website

Strengths and trade-offs

Comprehensive feature set including video, messaging, and fax
Excellent scalability and dedicated customer support

Complexity may overwhelm small businesses
Implementation can require professional services

Appears in

AIVERIFIED

How RingCentral ranks

#10 in AI business phone systems with a free trial

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.

“Business Phone AI Business Phone AI Agents AI Contact Center AI Meetings & Events RingEX”RingCentral, own website

“Free trial is available to new subscribers only. During the 14-day free trial, you will receive support for up to 20 phone lines.”RingCentral, own website

#9 in AI contact centre platforms with a free trial

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.

“Business Phone AI Business Phone AI Agents AI Contact Center AI Meetings & Events RingEX Reliable and trusted business communications”RingCentral, own website

“Free trial is available to new subscribers only. During the 14-day free trial, you will receive support for up to 20 phone lines.”RingCentral, own website

#8 in AI conversation intelligence tools for enterprises

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.

“Analyze all your conversations with AI Conversation Expert”RingCentral, own website

“to main content RingCentral Logo Products Small Business Enterprise Developers Talk to an expert: (800) 574 5290 Support Login”RingCentral, own website

#10 in AI conversation intelligence tools for small businesses

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.

“Analyze all your conversations with AI Conversation Expert”RingCentral, own website

“RingCentral Logo Products Small Business Enterprise Developers Talk to an expert: (800) 574 5290 Support Login”RingCentral, own website

#3 in Contact centre software for small businesses

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Business Phone AI Business Phone AI Agents AI Contact Center AI Meetings & Events RingEX Reliable and trusted business communications”RingCentral, own website

“RingCentral delivers mission-critical communications for organizations of all sizes. From small businesses to Fortune 1000 companies,”RingCentral, own website

#7 in Conversation intelligence software for small businesses

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Use AI insights to understand calls and improve sales conversations.”RingCentral, own website

“From small businesses to Fortune 1000 companies, brands across the planet rely on RingCentral to stay connected, secure, and compliant—from anywhere.”RingCentral, own website

#4 in Enterprise conversation intelligence software

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Starts at $39 Conversational Intelligence Use AI insights to understand calls and improve sales conversations.”RingCentral, own website

“RingCentral delivers mission-critical communications for organizations of all sizes. From small businesses to Fortune 1000 companies,”RingCentral, own website

#8 in Enterprise sales dialler software

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Explore RingCX RingCX products Omnichannel Outbound Dialing AI Workforce Engagement Al Quality Management AVA Agent Assist AVA Supervisor Assist”RingCentral, own website

“RingCentral delivers mission-critical communications for organizations of all sizes. From small businesses to Fortune 1000 companies,”RingCentral, own website

Alternatives to RingCentral

Nextiva All-in-one unified communications platform with advanced analytics	#2 in Top 10 Business Phone Systems	91.5
CloudTalk AI-powered phone system for rapidly scaling businesses	#3 in Top 10 Business Phone Systems	88.0
Dialpad Connect Enterprise-grade communications for high-volume contact centres	#4 in Top 10 Business Phone Systems	84.5
Quo Intelligent shared number platform for collaborative teams	#5 in Top 10 Business Phone Systems	81.0
Talkroute Professional cloud phone system for remote and distributed teams	#6 in Top 10 Business Phone Systems	77.5
Zoom Phone Integrated VoIP within the world's leading video platform	#7 in Top 10 Business Phone Systems	74.0

Questions about RingCentral

How much does RingCentral cost?

Lister lists RingCentral's pricing as: $19.99/user/month.

Who is RingCentral best for?

RingCentral is best for mid-market and large organisations needing full unified communications.

Where does RingCentral rank?

RingCentral is ranked #1 in Top 10 Business Phone Systems (Lister Score 95.0), #2 in Top 10 VoIP Providers (Lister Score 92.7), #3 in Contact centre software for small businesses (Lister Score 92.0), #4 in Enterprise conversation intelligence software (Lister Score 92.0), #7 in Conversation intelligence software for small businesses (Lister Score 92.0), #8 in AI conversation intelligence tools for enterprises (Lister Score 86.0), #8 in Enterprise sales dialler software (Lister Score 90.0), #8 in Top 10 Video Conferencing Software (Lister Score 78.7), #9 in AI contact centre platforms with a free trial (Lister Score 86.0), #10 in AI conversation intelligence tools for small businesses (Lister Score 86.0) and #10 in AI business phone systems with a free trial (Lister Score 86.0).

What are the best alternatives to RingCentral?

The closest alternatives on Lister are Nextiva (#2 in Top 10 Business Phone Systems), CloudTalk (#3 in Top 10 Business Phone Systems) and Dialpad Connect (#4 in Top 10 Business Phone Systems).

Where is RingCentral based?

RingCentral is headquartered in Belmont, USA, and was founded in 2003.

Is this your company?

Claim RingCentral to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.