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Nextiva

All-in-one unified communications platform with advanced analytics

RANKED #2 · TOP 10 BUSINESS PHONE SYSTEMSLISTERSCORE 91.5

Nextiva offers a comprehensive cloud-based VoIP solution combining voice, video, messaging and customer experience tools. Built for small to mid-sized businesses seeking integrated communications without multiple vendors.

Pricing from	$20 per user per month
Best for	Small to mid-sized businesses wanting unified communications
Website	www.nextiva.com

Company facts

Founded	2006
Employees	1,001 to 5,000
Social profiles	LinkedIn, X, Facebook, YouTube

Facilities and features

Published pricing
Integrations

What stands out

Nextiva features XBert AI to handle customer conversations across channels.

“An AI agent that handles customer conversations across calls, texts, chat, and email. Books appointments, answers questions, updates records, and routes to your team when needed.”Nextiva, own website

The AI tool provides a unified platform for all business conversations.

“One platform for every business conversation.”Nextiva, own website

Strengths and trade-offs

Comprehensive platform integrating voice, video, messaging and CRM features
Strong customer support with 24/7 availability and dedicated account managers

Higher price point than some competitor entry-level plans

Appears in

AIVERIFIED

How Nextiva ranks

#9 in AI business phone systems with a free trial

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.

“conversations run on Nextiva. The #1 platform for AI and humans .”Nextiva, own website

“Limited-time offer: Switch to Nextiva today and get up to 12 months free*”Nextiva, own website

Alternatives to Nextiva

RingCentral Comprehensive unified communications for the modern enterprise	#1 in Top 10 Business Phone Systems	95.0
CloudTalk AI-powered phone system for rapidly scaling businesses	#3 in Top 10 Business Phone Systems	88.0
Dialpad Connect Enterprise-grade communications for high-volume contact centres	#4 in Top 10 Business Phone Systems	84.5
Quo Intelligent shared number platform for collaborative teams	#5 in Top 10 Business Phone Systems	81.0
Talkroute Professional cloud phone system for remote and distributed teams	#6 in Top 10 Business Phone Systems	77.5
Zoom Phone Integrated VoIP within the world's leading video platform	#7 in Top 10 Business Phone Systems	74.0

Questions about Nextiva

How much does Nextiva cost?

Lister lists Nextiva's pricing as: $20 per user per month.

Who is Nextiva best for?

Nextiva is best for small to mid-sized businesses wanting unified communications.

Where does Nextiva rank?

Nextiva is ranked #2 in Top 10 Business Phone Systems (Lister Score 91.5), #9 in AI business phone systems with a free trial (Lister Score 86.0) and #10 in Top 10 VoIP Providers (Lister Score 74.0).

What are the best alternatives to Nextiva?

The closest alternatives on Lister are RingCentral (#1 in Top 10 Business Phone Systems), CloudTalk (#3 in Top 10 Business Phone Systems) and Dialpad Connect (#4 in Top 10 Business Phone Systems).

When was Nextiva founded?

Nextiva was founded in 2006.

Is this your company?

Claim Nextiva to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.