Braze
Ranked #4 in Best customer communications management software.
A comprehensive customer engagement platform that drives lifecycle marketing through real-time data streaming and cross-channel messaging.
At a glance
| Price from | Custom |
| Best for | Mobile-first retention strategies |
From Braze's own website.
Company facts
| Founded | 2011 |
| Headquarters | New York City |
| Industry | Software industry |
| Social profiles | LinkedIn, X, Instagram |
Facilities and features
Its website also mentions:
- Published pricing
- Free trial
- Integrations
- Mobile app
What stands out
The product offers a unified data platform for real-time customer insights.
“Braze Data Platform BrazeAI™ Cross-Channel Engagement Braze Data Platform”Braze, own website
The product supports cross-channel messaging across email, SMS, and mobile apps.
“Cross-channel messaging Email Push Notifications SMS, MMS, RCS WhatsApp, KakaoTalk, LINE”Braze, own website
Worth knowing
- High cost barrier for early-stage companies
- Complex interface requires trained specialists
How it ranks
Braze is ranked 4th of 10 in Best customer communications management software (Lister Score 90.0).
#4 in Best customer communications management software · Lister Score 90.0
Braze is an AI-powered customer engagement platform that unifies data and messaging channels. It enables marketers to create personalised experiences focused on outcomes rather than mere output.
Supports cross-channel messaging across email, SMS, and mobile apps.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; buying information on its own site 16; how complete its published information is 14.
“We’re the leading customer engagement platform that’s passionate about helping brands forge lasting connections through engaging customer experiences.”Braze, own website
| Rank | Best customer communications management software | Score |
|---|---|---|
| 1 | Aritic | 96.0 |
| 2 | Rule | 94.0 |
| 3 | WbJet WhatsApp Business API | 92.0 |
| 4 | Braze | 90.0 |
| 5 | Smart Communications | 88.0 |
| 6 | Doxee | 84.0 |
| 7 | GhostDraft | 82.0 |
| 8 | Papyrus Software | 82.0 |
| 9 | Topdown | 80.0 |
| 10 | Quadient | 78.0 |
Frequently asked questions
How does Braze rank on Lister?
Braze is ranked 4th of 10 in Best customer communications management software (Lister Score 90.0).