Topdown
The simple, secure and easy-to-integrate SaaS CCM solution
Ranked #9 in Best customer communications management software.
Topdown is a secure SaaS solution for managing customer communications. It allows users to create content for various channels in one designer.
At a glance
| Best for | insurance and financial services teams |
From Topdown's own website.
Company facts
| Social profiles | LinkedIn, X |
Facilities and features
Its website also mentions:
- Integrations
What stands out
Topdown lets business users manage communications without IT.
“Let business users (and not IT) manage customer communications.”Topdown, own website
The product integrates with existing back-office systems using open standards.
“Our products leverage open standards and open source technology to integrate with and extract more”Topdown, own website
How it ranks
Topdown is ranked 9th of 10 in Best customer communications management software (Lister Score 80.0).
#9 in Best customer communications management software · Lister Score 80.0
Lets business users manage communications without IT.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 12; buying information on its own site 8.
“The simple, secure and easy-to-integrate SaaS CCM solution for managing customer communications.”Topdown, own website
| Rank | Best customer communications management software | Score |
|---|---|---|
| 1 | Aritic | 96.0 |
| 2 | Rule | 94.0 |
| 3 | WbJet WhatsApp Business API | 92.0 |
| 4 | Braze | 90.0 |
| 5 | Smart Communications | 88.0 |
| 6 | Doxee | 84.0 |
| 7 | GhostDraft | 82.0 |
| 8 | Papyrus Software | 82.0 |
| 9 | Topdown | 80.0 |
| 10 | Quadient | 78.0 |
Frequently asked questions
How does Topdown rank on Lister?
Topdown is ranked 9th of 10 in Best customer communications management software (Lister Score 80.0).