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IBM SPSS

Advanced statistical analysis and text analytics for customer research

Ranked #2 in Best statistical analysis software.

IBM SPSS provides comprehensive text analytics, sentiment analysis and statistical modelling capabilities for large-scale customer feedback analysis. Powerful for identifying patterns and predictive factors in NPS and satisfaction data.

Official website

At a glance

Price fromCustom
Best forAnalytics-heavy enterprises and research teams needing statistical rigour

From IBM SPSS's own website.

Facilities and features

Its website also mentions:

  • Published pricing
  • Free trial
  • Self-serve sign-up

What stands out

The product translates complex results into plain language using the AI Output Assistant.

“The AI Output Assistant instantly translates complex SPSS results into clear, plain‑language insights—saving time,”IBM SPSS, own website

IBM SPSS employs decision trees and neural networks to build precise predictive models.

“Employ decision trees and neural networks to build predictive models that optimize outcomes.”IBM SPSS, own website

Worth knowing

  • Steep learning curve requiring statistical or data science knowledge
  • Requires separate NPS survey tools for data collection

How it ranks

IBM SPSS is ranked 2nd of 10 in Best statistical analysis software (Lister Score 88.0).

#2 in Best statistical analysis software · Lister Score 88.0

IBM SPSS statistics is a comprehensive statistical analysis platform designed to help organisations extract reliable insights from data. It combines robust statistical testing, predictive modelling, regression and forecasting with streamlined data preparation.

Employs decision trees and neural networks to build precise predictive models.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 12.

“IBM SPSS Statistics is a comprehensive statistical analysis platform designed to help organizations and individuals extract reliable insights from data.”IBM SPSS, own website
RankBest statistical analysis softwareScore
1DianDian92.0
2IBM SPSS88.0
3Stata88.0
4Minitab86.0
5Objective Platform84.0
6Jamovi80.0
7XLSTAT80.0
8NCSS78.0
9Policy in Practice78.0
10JASP74.0

Frequently asked questions

How does IBM SPSS rank on Lister?

IBM SPSS is ranked 2nd of 10 in Best statistical analysis software (Lister Score 88.0).

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