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Rocket.Chat

Communications platform that puts data privacy first

RANKED #3 · INTERNAL COMMUNICATIONS SOFTWARE FOR HEALTHCARELISTERSCORE 90.0

A customisable open source communications platform that allows organisations to host their own chat servers.

Pricing from	Custom
Best for	Government and healthcare sectors needing data privacy
Website	www.rocket.chat

Company facts

Social profiles

LinkedIn, X, Facebook, Instagram, YouTube, GitHub

Facilities and features

Published pricing
Integrations

What stands out

The product offers native federation with Matrix and XMPP protocols without requiring bridges.

“Interoperability Native Matrix and XMPP federation Sovereignty Self-hosted, air-gapped, or sovereign cloud”Rocket.Chat, own website

The product supports deployment in air-gapped environments or sovereign clouds for full data sovereignty.

“Deploy anywhere you control – Self-hosted, on-prem, air-gapped, or in a sovereign cloud including EU-hosted, with no dependency on a vendor s public cloud.”Rocket.Chat, own website

Strengths and trade-offs

Strong focus on data privacy and sovereign hosting
Omni-channel capabilities for customer support

Self-hosting requires dedicated IT resources
Documentation can be sparse for advanced configurations

Appears in

SOFTWAREVERIFIED

How Rocket.Chat ranks

#7 in Enterprise internal communications software

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Collaborate anyway, in one secure platform for messaging, voice, video, apps and AI.”Rocket.Chat, own website

“Secure CommsOS® Enterprise Plans Built for organizations where sovereignty, compliance, and mission continuity are non-negotiable.”Rocket.Chat, own website

#3 in Internal communications software for healthcare

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Collaborate anyway, in one secure platform for messaging, voice, video, apps and AI.”Rocket.Chat, own website

“HIPAA-supportive Supports healthcare organizations in meeting HIPAA requirements for protected health information, with a Business Associate Agreement available.”Rocket.Chat, own website

Alternatives to Rocket.Chat

AgilityPortal Modern intranet & employee communication app	#1 in Internal communications software for healthcare	94.0
OnPage Rise above the clutter	#2 in Internal communications software for healthcare	92.0
Kahootz Secure cloud collaboration for regulated teams	#4 in Internal communications software for healthcare	88.0
Powell Trusted by people. Ready for AI.	#5 in Internal communications software for healthcare	84.0
Trillian Modern and secure instant messaging	#6 in Internal communications software for healthcare	84.0
Relay The system of action for physical operations	#7 in Internal communications software for healthcare	78.0

Questions about Rocket.Chat

How much does Rocket.Chat cost?

Lister lists Rocket.Chat's pricing as: Custom.

Who is Rocket.Chat best for?

Rocket.Chat is best for government and healthcare sectors needing data privacy.

Where does Rocket.Chat rank?

Rocket.Chat is ranked #3 in Internal communications software for healthcare (Lister Score 90.0), #6 in Top 10 Team Communication Platforms (Lister Score 83.3), #7 in Enterprise internal communications software (Lister Score 90.0) and #8 in Top 10 Team Chat Platforms (Lister Score 78.7).

What are the best alternatives to Rocket.Chat?

The closest alternatives on Lister are AgilityPortal (#1 in Internal communications software for healthcare), OnPage (#2 in Internal communications software for healthcare) and Kahootz (#4 in Internal communications software for healthcare).

Is this your company?

Claim Rocket.Chat to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.