Key takeaways
- Top pick: Integris, best for: SMBs wanting a dedicated national MSP.
- Also near the top: Dataprise and Thrive.
- How it was ranked: 10 agencies compared. Each verdict is below.
Integris is the best managed IT service provider for most US small and mid-sized businesses because it works only with SMBs and supports them from 18 offices across 11 states.
Dataprise suits firms that want a round-the-clock service desk with deep security services,
Thrive suits growing mid-market companies with complex compliance needs, and
Intelligent Technical Solutions is the pick for buyers who want published per-user pricing.
Top 10 Managed IT Service Providers, compared| RANK | ENTRY | BEST FOR | SCORE | FROM |
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| 1 |  IntegrisIntegris completed its acquisition of Australian MSP First Focus on 1 September 2026, a deal it said would make it the largest MSP for SMBs worldwide. | SMBs wanting a dedicated national MSP | 96.8 | Custom |
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| 2 |  DatapriseDataprise was named to CRN's MSP 500 list as an Elite 150 provider for 2026, and to CRN's Solution Provider 500 for the 15th year. | SMBs needing a round-the-clock service desk | 95.3 | Custom |
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| 3 |  ThriveThrive says it completed five acquisitions in 2025, bringing its total since founding to 27, and is aiming to become a $1 billion company by the end of 2029. | Mid-market firms with complex security needs | 93.9 | Custom |
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| 4 |  NtivaNtiva completed its acquisition of The Purple Guys in 2024, creating a combined workforce of more than 800 professionals. | Government contractors and regulated SMBs | 92.4 | Custom |
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| 5 |  TeamLogic ITTeamLogic IT says its network opened 41 new locations in 2025 and grew comparative sales by 14%, and it is targeting 500 open locations by 2030. | Small firms wanting a local owner | 91.0 | Custom |
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| 6 |  CMIT SolutionsCMIT Solutions was named to Entrepreneur's Franchise 500 list for 2026, its 16th consecutive year on the list. | Small businesses wanting local IT support | 89.6 | Custom |
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| 7 |  All CoveredAll Covered says it is rated 4.8 out of 5 by more than 2,400 US businesses and provides 24/7 support nationwide with round-the-clock NOC and SOC coverage. | SMBs wanting corporate-backed national support | 88.1 | Custom |
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| 8 |  Intelligent Technical SolutionsITS publishes its prices: Core plans cost $125 to $170 per user per month, Secure plans $160 to $250, and an all-inclusive Executive plan $300. | Buyers who want upfront pricing | 86.7 | From $125 per user/month |
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| 9 |  TPxTPx's managed endpoint security, built on SentinelOne, includes 24x7 threat detection, investigation and response. | Multi-site firms bundling network and IT | 85.3 | Custom |
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| 10 |  Marco TechnologiesMarco says its help desk has a 95% live call answer rate and a 95% remote resolution rate, and it prices managed IT per user. | Midwest firms combining IT and print | 84.1 | Custom |
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How to choose
Start from what you need it for. Where each entry fits best:
Each entry's full verdict is below.
The ranking, in detail
01
Managed IT built only for SMBs
Integris, founded in 2021 and headquartered in Cranbury, New Jersey, provides managed IT, cybersecurity, compliance and cloud services exclusively to small and mid-sized businesses from 18 offices in 11 US states. OMERS Private Equity invested in the company in December 2024.
From Custom
PROS- Works only with small and mid-sized businesses
- Offices in 11 US states
CONS- Price not published
- Offices concentrated in Texas and the East
- Best for
- SMBs wanting a dedicated national MSP
- Where it falls short
- Price not published.
96.8
02
24/7 IT and security for SMBs
Dataprise, headquartered in Rockville, Maryland, has provided IT services for more than 30 years and says it has served more than 2,500 small and mid-sized clients. It reports supporting 260,000 users and 386,000 devices from 12 offices across 11 states.
From Custom
PROS- Service desk staffed around the clock
- Full managed security and SOC services
CONS- Price not published
- Fewer offices than franchise networks
- Best for
- SMBs needing a round-the-clock service desk
- Where it falls short
- Price not published.
95.3
03
Managed IT and security for growing firms
Thrive, founded in 2000 in Concord, Massachusetts and now headquartered in Foxborough, provides managed IT, cybersecurity, cloud and compliance services to mid-market companies and more complex small businesses. It lists 28 locations across the US, UK, Canada, Australia and Asia, 18 of them in the US.
From Custom
PROS- Deep managed security and compliance services
- International offices for multi-country firms
CONS- Geared more to mid-market than very small firms
- Price not published
- Best for
- Mid-market firms with complex security needs
- Where it falls short
- Geared more to mid-market than very small firms.
93.9
04
National MSP with local support pods
Ntiva, founded in 2004 by Steven Freidkin and headquartered in McLean, Virginia, provides managed IT, cybersecurity, cloud and consulting services to small, mid-sized and nonprofit organisations. It supports clients on site or remotely from service areas in eight states and the Washington DC metro, using local pods of technicians backed by a national team.
From Custom
PROS- Local technician pods with 24/7 backup
- Strong CMMC and compliance support
CONS- Price not published
- Limited presence in the western US
- Best for
- Government contractors and regulated SMBs
- Where it falls short
- Price not published.
92.4
05
Local IT offices with national franchise backing
TeamLogic IT, founded in 2004 and based in Mission Viejo, California, is a franchise network of locally owned offices providing managed IT, cybersecurity and cloud services to small and mid-sized businesses. It reached 300 locations in 2024 and said in May 2026 that it had passed 350, alongside its first company-owned offices.
From Custom
PROS- More than 350 locally owned offices
- Owner-led service with national tools
CONS- Service quality varies by franchise office
- Price not published
- Best for
- Small firms wanting a local owner
- Where it falls short
- Service quality varies by franchise office.
91.0
06
Franchise network for small business IT
CMIT Solutions, based in Austin, Texas, is a franchise network that has provided managed IT and cybersecurity to small and mid-sized businesses for more than 30 years. It says it has more than 250 locally owned locations across North America and passed $155 million in annual revenue in 2025.
From Custom
PROS- More than 250 locally owned offices
- Long track record with small businesses
CONS- Capabilities differ between local offices
- Price not published
- Best for
- Small businesses wanting local IT support
- Where it falls short
- Capabilities differ between local offices.
89.6
07
Konica Minolta's managed IT division
All Covered is the IT services business of Konica Minolta in the US, providing managed IT, cybersecurity, cloud, Microsoft 365 and unified communications to small and mid-sized businesses as well as finance, healthcare, legal and government clients. It offers on-site and remote support across the United States.
From Custom
PROS- Backed by Konica Minolta's national network
- Round-the-clock NOC and SOC coverage
CONS- Price not published
- Office locations not listed publicly
- Best for
- SMBs wanting corporate-backed national support
- Where it falls short
- Price not published.
88.1
08
Managed IT with published per-user pricing
Intelligent Technical Solutions (ITS), founded in Las Vegas in 2003, provides managed IT, cybersecurity, compliance and co-managed IT, and says it serves more than 1,000 businesses with over 360 staff. A partnership with Dallas-Fort Worth provider Velocity IT in August 2026 gave it 14 US locations, including its first in Texas.
From From $125 per user/month
PROS- Prices published on its website
- Co-managed option for internal IT teams
CONS- Offices mainly in the western US
- Fewer locations than larger national rivals
- Best for
- Buyers who want upfront pricing
- Where it falls short
- Offices mainly in the western US.
86.7
09
Managed IT, network and voice in one
TPx provides managed IT, security, networking and unified communications to businesses nationwide, and says it serves more than 11,000 customers across 38,000 locations. It ranked second on the 2026 MSP 501 list of managed service providers, its eighth consecutive year on the list.
From Custom
PROS- One provider for network, voice and IT
- Large national customer base
CONS- Less focused on day-to-day help desk
- Price not published
- Best for
- Multi-site firms bundling network and IT
- Where it falls short
- Less focused on day-to-day help desk.
85.3
10
Managed IT and print from local teams
Marco Technologies, founded in 1973 in St. Cloud, Minnesota, grew from an office equipment dealer into a managed IT, cybersecurity, communications and print provider. It has local teams in 16 states across the Midwest, Mid-Atlantic and Northeast, and was named to the 2026 MSP 501.
From Custom
PROS- Per-user pricing model
- Help desk answers 95% of calls live
CONS- Limited coverage in the South and West
- Price not published
- Best for
- Midwest firms combining IT and print
- Where it falls short
- Limited coverage in the South and West.
84.1
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Frequently asked questions
How much do managed IT services cost?
Most MSPs quote per user or per device per month after an assessment, so the price depends on headcount, security needs and how much on-site support you want. Intelligent Technical Solutions is the only provider in this ranking that publishes prices, from $125 to $170 per user per month for its Core plan and $160 to $250 for its Secure plan. Integris, Dataprise, Thrive and the others quote on request.
How do I choose a managed IT service provider?
Check that the provider names businesses of your size and sector in its case studies, and that it has engineers near your offices if you need on-site visits. Then compare help desk commitments, security services such as managed detection and response, and contract terms. Integris and Dataprise state their SMB focus clearly, while CMIT Solutions and TeamLogic IT give you a local owner backed by a national network.
What is the best managed IT service provider for a small business?
Integris is the strongest choice for most small businesses because it works exclusively with SMBs and has offices in 11 states. For very small firms that want a local owner, TeamLogic IT and CMIT Solutions each run hundreds of locally owned offices across North America. All Covered suits businesses that want the backing of Konica Minolta.
What is the difference between fully managed and co-managed IT?
Fully managed IT means the provider runs all of your IT, while co-managed IT means it supports an existing internal team with tools, security monitoring or extra help desk capacity. Intelligent Technical Solutions offers co-managed IT as a named service, Dataprise says its services can work alongside an internal IT department, and Marco Technologies can place a full-time engineer inside your team.
Do managed IT service providers offer 24/7 support and cybersecurity?
Most do, but check exactly what runs around the clock. Dataprise offers a 24x7x365 service desk, All Covered says it provides 24/7 support nationwide with NOC and SOC coverage, and Intelligent Technical Solutions monitors networks and threats through a 24/7 NOC and SOC. Thrive adds managed detection and response, vulnerability management and penetration testing for firms with compliance needs.
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