Filum AI

Every channel in one inbox with AI replies

Ranked #8 in Multilingual AI help desks.

Filum AI is an AI-native customer platform that unifies sales and support channels. It employs intelligent agents to handle conversations across multiple platforms from a single inbox.

Official website

At a glance

Best for

Customer service teams managing multi-channel inquiries

From Filum AI's own website.

Company facts

Social profiles

LinkedIn, Facebook, YouTube

Facilities and features

Its website also mentions:

Published pricing
Single sign-on
GDPR

What stands out

Filum AI consolidates messages from WhatsApp, Facebook and Shopee into one unified inbox.

“Every conversation from WhatsApp, Facebook, Shopee, Lazada and 50+ more lands in one inbox. +12 AI Workforce”Filum AI, own website

The AI tool operates around the clock to sell, support and follow up automatically.

“Train or Hire and measure a team of AI agents that sell, support and follow up around the clock — like real teammates you never onboard twice.”Filum AI, own website

How it ranks

Filum AI is ranked 8th of 10 in Multilingual AI help desks (Lister Score 84.0).

#8 in Multilingual AI help desks · Lister Score 84.0

Consolidates messages from WhatsApp, Facebook and Shopee into one unified inbox.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 8.