How it was ranked:10 software tools compared, each scored on fit to the list (40%), evidence on the site (20%), published detail (20%) and buying signals (20%). Each verdict is below.
Best insurance claims management software: Top 10 Ranked. Duck Creek Claims ranks first, with a Lister Score of 90.0.
Duck Creek Claims takes the top spot on this list. Duck Creek Claims is a modern solution designed to reduce leakage and shorten cycle times. EIS Claims is built for P&C insurers, and stops claims leakage and breaks free from tech limitations. Newgen Software helps reduce time-to-market and boost workforce productivity.
Best Insurance Claims Management Software in 2026, compared
RANK
ENTRY
BEST FOR
SCORE
FROM
1
Duck Creek ClaimsDuck Creek Claims is a modern solution designed to reduce leakage and shorten cycle times
–
90.0
–
2
EIS ClaimsAutomates claims intake and detects fraud effectively
P&C insurers
88.0
–
3
Newgen SoftwareEmbeds trust, governance, and control into operations
Duck Creek Claims is a modern solution designed to reduce leakage and shorten cycle times. It delivers consistent, empathetic experiences across every claim.
PROS
The product processes over 30 million claims and allows rule changes in less than one day.
The product scales to handle 60,000 claims daily during catastrophe events.
Top choice for ambitious insurers seeking digital transformation
EIS Claims is a claims management solution designed to automate processes and detect fraud. It helps insurers reduce leakage and improve operational efficiency through advanced technology.
PROS
The product automates claims intake and detects fraud effectively.
The product stops claims leakage and breaks free from tech limitations.
Newgen Software orchestrates intelligent enterprises at scale. The NewgenONE Platform unifies content, processes, and communications into an orchestration layer where intelligence is embedded into how enterprises operate.
PROS
Newgen Software helps reduce time-to-market and boost workforce productivity.
The product embeds trust, governance, and control into operations.
Tractable provides intelligent automation for auto appraisal. It delivers faster and more accurate damage assessments for various industry stakeholders.
PROS
Tractable delivers ultra-precise damage assessments by analyzing images down to the pixel.
The product integrates effortlessly with current systems using open APIs.
Unified core insurance platform for Life, accident, and Health
FINEOS Claims is a component of the unified FINEOS AdminSuite platform. It provides end-to-end claims management capabilities integrated with other core insurance functions.
PROS
The product integrates claims with billing, policy, and payments in one suite.
The product combines flexible core insurance with digital and data capabilities.
Majesco Claims is an intelligent solution designed to optimize operations and improve productivity for insurers. It transforms user experiences while delivering on promises to build strong relationships with policyholders.
PROS
The product uses agentic AI to reduce claims triage from 70 minutes to 2 minutes.
The product features a payment resolver that cuts suspended payment resolution time by 95 percent.
Driving better business outcomes across the insurance lifecycle
Sapiens Claims is a comprehensive and highly automated claims management solution for property and casualty insurers. It delivers flexibility and efficiency through advanced automation capabilities.
PROS
The product offers a comprehensive and flexible P&C claims management solution.
The product provides a highly automated system for processing claims.
Agents that transform insurers' most critical work
Shift Technology delivers AI agents that transform insurers' most critical work. The company combines deep industry expertise with unmatched data resources to provide accurate and secure solutions.
PROS
The product targets 1.5% indemnity savings through improved liability accuracy.
Shift Technology ensures transparency and auditability via human-in-the-loop design.
What is the best insurance claims management software?
Duck Creek Claims ranks first on Lister. Duck Creek Claims is a modern solution designed to reduce leakage and shorten cycle times. It delivers consistent, empathetic experiences across every claim.
What are the top 10 insurance claims management software?
Are there free options for insurance claims management software?
No free option is confirmed in the recorded pricing for this ranking. Check each provider's pricing page for current plans and trials.
Who are these insurance claims management products built for?
EIS Claims and Majesco Claims both say they are built for P&C insurers, and RightIndem for insurers and MGAs. Tractable says it is built for insurers and repairers.
