Convin
AI agent platform for customer conversations
Ranked #6 in Best conversation intelligence software.
Convin is an AI agent platform for customer conversations. It automates calls, assists teams in real time, and turns interactions into intelligence.
At a glance
| Best for | B2C businesses |
From Convin's own website.
Company facts
| Headquarters | Bengaluru, IN |
| Social profiles | LinkedIn, X, Facebook, Instagram, YouTube |
Facilities and features
Its website also mentions:
- Published pricing
- Self-serve sign-up
- Integrations
- Mobile app
What stands out
The product audits 100% of conversations automatically.
“Automatically audit and score 100% of customer conversations.”Convin, own website
Convin handles high-volume support queries around the clock.
“Runs calls 24/7 with human-like finesse.”Convin, own website
How it ranks
Convin is ranked 6th of 10 in Best conversation intelligence software (Lister Score 90.0).
#6 in Best conversation intelligence software · Lister Score 90.0
Handles high-volume support queries around the clock.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.
“Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.”Convin, own website
| Rank | Best conversation intelligence software | Score |
|---|---|---|
| 1 | Avoma | 98.0 |
| 2 | Chorus by ZoomInfo | 98.0 |
| 3 | Recall.ai | 96.0 |
| 4 | Fireflies.ai | 94.0 |
| 5 | JustCall | 92.0 |
| 6 | Convin | 90.0 |
| 7 | Gong | 90.0 |
| 8 | Outreach | 90.0 |
| 9 | ExecVision | 84.0 |
| 10 | Marchex | 84.0 |
Frequently asked questions
How does Convin rank on Lister?
Convin is ranked 6th of 10 in Best conversation intelligence software (Lister Score 90.0).