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Parloa

AI agents for enterprise customer service

Ranked #7 in Best AI Agent Startups, and on 1 more ranking.

Parloa is an enterprise customer service platform that deploys AI agents to resolve complex inquiries. It enables teams to build reliable agents without specialist skills.

Official website

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At a glance

Best forEnterprise customer service teams

From Parloa's own website.

Company facts

Social profilesLinkedIn, X
Brand colour#1f1c1b

Facilities and features

Its website also mentions:

  • Published pricing
  • Integrations

What stands out

The AI tool continuously self-improves through its Performance Flywheel.

“AI agents continuously self-improve.”Parloa, own website

Parloa offers over fifty native integrations with no middleware required.

“50+ production-tested, native integrations ZERO middleware required”Parloa, own website

How it ranks

Parloa is ranked 7th of 10 in Best AI Agent Startups (Lister Score 89.7) and 9th of 10 in Best AI Startups in Europe (Lister Score 86.6).

#7 in Best AI Agent Startups · Lister Score 89.7

Parloa, founded in 2018 in Berlin, provides a platform for large companies to build and run voice and chat AI agents in their contact centres. It raised a $350 million Series D at a $3 billion valuation in January 2026, led by General Catalyst.

Parloa has raised more than $560 million in total, according to reports on its Series D..

RankBest AI Agent StartupsScore
1Sierra97.0
2Cognition95.9
3Harvey94.7
4Replit93.5
5Decagon92.2
6Glean91.0
7Parloa89.7
8Genspark88.4
9Lindy87.1
10CrewAI85.8

#9 in Best AI Startups in Europe · Lister Score 86.6

Parloa, founded in Berlin in 2018, builds AI voice agents that handle customer service calls for contact centres. It raised a $350 million Series D led by General Catalyst in January 2026, at a $3 billion valuation.

Parloa's valuation tripled from $1 billion at its Series C eight months before the January 2026 round..

RankBest AI Startups in EuropeScore
1Mistral AI97.2
2Helsing96.0
3Lovable94.7
4ElevenLabs93.5
5Wayve92.2
6Legora90.8
7Synthesia89.5
8Black Forest Labs88.1
9Parloa86.6
10DeepL85.2

Frequently asked questions

How does Parloa rank on Lister?

Parloa is ranked 7th of 10 in Best AI Agent Startups (Lister Score 89.7) and 9th of 10 in Best AI Startups in Europe (Lister Score 86.6).

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#7 in Best AI Agent Startups
RANKED #7 ON LISTERBest AI Agent Startups
#8 in AI customer messaging platforms for enterprises
RANKED #8 ON LISTERBest AI Customer Messaging Platforms for Enterprises
#9 in Best AI Startups in Europe
RANKED #9 ON LISTERBest AI Startups in Europe