Catalyst
The most intuitive customer success platform
Catalyst is an intuitive customer success platform. It merged with Totango to build powerful growth solutions.
| Best for | CS Leaders and CS Operators |
| Website | catalyst.io |
What stands out
Catalyst helps teams drive positive business outcomes.
“Catalyst Software merged with Totango, and together we are building the most powerful customer growth”Catalyst, own website
The product offers access to exclusive events.
“apply to join this transformative program and get access to exclusive events, our CS Job board, and much more.”Catalyst, own website
Strengths and trade-offs
- Catalyst helps teams drive positive business outcomes.
- The product offers access to exclusive events.
Appears in
How Catalyst ranks
#10 in Best customer success software
How the score is made up: Evidence on its own site 20; How complete its published information is 12; Fit to this ranking's criteria 40; Buying information on its own site 4.
“Catalyst Software merged with Totango, and together we are building the most powerful customer growth solutions to help CS and sales teams drive positive business outcomes and sustainable revenue growth.”Catalyst, own website
Alternatives to Catalyst
 StatisfyAI CSM agentic CS platform | #1 in Best customer success software | 98.0 |
 Gainsight SoftwareThe leading CS solution for retention, expansion, and efficiency | #2 in Best customer success software | 94.0 |
 ClientSuccessSimply powerful, powerfully simple customer success software | #3 in Best customer success software | 92.0 |
 CustifyThe AI tool for Customer Success Built around your knowledge | #4 in Best customer success software | 90.0 |
 VitallyYour copilot for customer success | #5 in Best customer success software | 90.0 |
 ScalePadThe MSP operating system for stronger client relationships | #6 in Best customer success software | 88.0 |
Questions about Catalyst
Who is Catalyst best for?
Catalyst is best for CS Leaders and CS Operators.
Where does Catalyst rank?
Catalyst is ranked #10 in Best customer success software (Lister Score 76.0).
What are the best alternatives to Catalyst?
The closest alternatives on Lister are Statisfy (#1 in Best customer success software), Gainsight Software (#2 in Best customer success software) and ClientSuccess (#3 in Best customer success software).
Is this your company?
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