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Indosoft

AI-powered omnichannel communication platform

Indosoft unifies every customer interaction under one AI-powered platform. It delivers an intelligent communication solution built on Asterisk.

Best forCustomer support and sales teams
Websiteindosoft.com

Company facts

Social profilesLinkedIn, X, Facebook

Facilities and features

  • API
  • Integrations

What stands out

The product unifies voice, chat, SMS, and email in a single dashboard.

“Unify voice, chat, SMS, and email in a single, AI-powered dashboard built for modern customer engagement.”Indosoft, own website

Indosoft allows deployment on-premise, cloud, or hybrid environments.

“3 Intelligence AI-ready infrastructure 4 Flexibility Deploy on-premise, cloud, or hybrid”Indosoft, own website

Strengths and trade-offs

  • The product unifies voice, chat, SMS, and email in a single dashboard.
  • Indosoft allows deployment on-premise, cloud, or hybrid environments.

    Appears in

    How Indosoft ranks

    #8 in HIPAA-compliant contact centre software

    How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 12.

    “Transform customer experiences and agent productivity with a scalable, AI-enhanced contact center platform built on Asterisk.”Indosoft, own website
    “We offer comprehensive security features throughout the entire process, from design and implementation to deployment and operations. It includes monitoring and auditing capabilities and meets the compliance requirements of HIPAA, FISMA, FIPS, and PCI.”Indosoft, own website

    Alternatives to Indosoft

    CallShaper
    All-in-one cloud contact center software
    #1 in HIPAA-compliant contact centre software96.0
    Dialpad Connect
    Enterprise-grade communications for high-volume contact centres
    #2 in HIPAA-compliant contact centre software94.0
    Telebroad
    The complete business communications platform
    #3 in HIPAA-compliant contact centre software94.0
    ConnectPath
    Modernize your contact centre with ConnectPath CX
    #4 in HIPAA-compliant contact centre software92.0
    JustCall
    One platform for every call, text, and follow-up
    #5 in HIPAA-compliant contact centre software92.0
    OneCloud
    Simple reliable calling and AI voice studio
    #6 in HIPAA-compliant contact centre software92.0

    Questions about Indosoft

    Who is Indosoft best for?

    Indosoft is best for customer support and sales teams.

    Where does Indosoft rank?

    Indosoft is ranked #8 in HIPAA-compliant contact centre software (Lister Score 88.0).

    What are the best alternatives to Indosoft?

    The closest alternatives on Lister are CallShaper (#1 in HIPAA-compliant contact centre software), Dialpad Connect (#2 in HIPAA-compliant contact centre software) and Telebroad (#3 in HIPAA-compliant contact centre software).

    Is this your company?

    Claim Indosoft to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.