Okdesk
Comprehensive platform for request and field service management
Okdesk is a Russian help desk platform for managing requests and field service. It offers modular solutions for IT support, maintenance, and facility management.
| Best for | service and technical support teams |
| Website | okdesk.ru |
Company facts
| Social profiles | YouTube |
Facilities and features
- API
What stands out
The product supports on-premise deployment for data security.
“Размещайте Okdesk на своих серверах Для крупных компаний и бизнеса доступны варианты размещения On Premise (коробочная версия, установка внутри собственной инфраструктуры) и Private Cloud.”Okdesk, own website
The product is fully import-independent Russian software.
“Регистрация в реестре российского ПО «Платформа Окдеск» Номер регистрации (свидетельства) программы для ЭВМ: 20216117”Okdesk, own website
Strengths and trade-offs
- The product supports on-premise deployment for data security.
- The product is fully import-independent Russian software.
Appears in
How Okdesk ranks
#9 in Inspection software for small businesses
How the score is made up: Evidence on its own site 20; How complete its published information is 14; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Okdesk — платформа для управления заявками, выездным обслуживанием и ТОиР Возможности Учёт заявок и база знаний Сделайте работу с заявками простой, быстрой и удобной Мультиканальная поддержка Фиксируйте заявки любым удобным способом Учёт и контроль SLA Настраивайте SLA по собственным правилам…”Okdesk, own website
“мы отвечаем Попробовать Тарифные планы Okdesk Гибкая и надёжная российская платформа для управления заявками, выездным обслуживанием и ТОиР с возможностями Enterprise-систем по доступной цене Доступна коробочная версия — подробнее 10 дней бесплатно Настройка без программистов Мгновенный доступ…”Okdesk, own website
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Questions about Okdesk
Who is Okdesk best for?
Okdesk is best for service and technical support teams.
Where does Okdesk rank?
Okdesk is ranked #9 in Inspection software for small businesses (Lister Score 82.0).
What are the best alternatives to Okdesk?
The closest alternatives on Lister are ReachOut (#1 in Inspection software for small businesses), remberg (#2 in Inspection software for small businesses) and ZenTrades (#3 in Inspection software for small businesses).
Is this your company?
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