Qmatic provides queue management systems and customer journey solutions. It offers on-premises and cloud platforms for service optimisation.
| Best for | healthcare organisations |
| Website | qmatic.com |
Company facts
| Social profiles | LinkedIn, Facebook, YouTube |
Facilities and features
- Integrations
What stands out
The product enables customers to wait virtually from anywhere using mobile devices.
“Let customers wait from anywhere using a mobile device while monitoring their progress in real-time,”Qmatic, own website
Qmatic captures real-time feedback to help optimise business processes.
“Capture customer feedback in real-time, and take quick action to optimize business processes and improve the customer experience.”Qmatic, own website
Strengths and trade-offs
- The product enables customers to wait virtually from anywhere using mobile devices.
- Qmatic captures real-time feedback to help optimise business processes.
Appears in
How Qmatic ranks
#9 in Best queue management software
How the score is made up: Evidence on its own site 20; How complete its published information is 14; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Qmatic provides customer journey management solutions, including virtual queuing and appointment booking, to streamline the flow of people in physical environments.”Qmatic, own website
Alternatives to Qmatic
 VirtuaQWorld's most powerful Queue Management System | #1 in Best queue management software | 94.0 |
 WaitwhileThe unified platform for walk-ins and appointments | #2 in Best queue management software | 94.0 |
 BooxiTurn every visit into impact | #3 in Best queue management software | 90.0 |
 cleverQModern appointment and waiting time management | #4 in Best queue management software | 88.0 |
 QminderOne platform for in-person service | #5 in Best queue management software | 88.0 |
 CourtMatchBuilt to run your club and delight your members | #6 in Best queue management software | 86.0 |
Questions about Qmatic
Who is Qmatic best for?
Qmatic is best for healthcare organisations.
Where does Qmatic rank?
Qmatic is ranked #9 in Best queue management software (Lister Score 82.0).
What are the best alternatives to Qmatic?
The closest alternatives on Lister are VirtuaQ (#1 in Best queue management software), Waitwhile (#2 in Best queue management software) and Booxi (#3 in Best queue management software).
Is this your company?
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