Serval
Enterprise service management for the AI era
Serval is an AI-native enterprise service management platform that automates IT and HR workflows. The company recently raised $150 million in Series C funding led by Sequoia.
| Best for | IT teams |
| Website | serval.com |
Company facts
| Social profiles | LinkedIn, X |
Facilities and features
- Published pricing
- Integrations
What stands out
The product analyzes ticket data to automatically draft necessary automations.
“Let Serval build the automations you need by analyzing historical and ongoing ticket data.”Serval, own website
Serval executes actions only through deterministic workflows approved by admins.
“Serval can only take action against your systems using deterministic workflows that admins have expressly approved and published.”Serval, own website
Strengths and trade-offs
- The product analyzes ticket data to automatically draft necessary automations.
- Serval executes actions only through deterministic workflows approved by admins.
Appears in
Top rankings in Digital employee experience
All Digital employee experience rankings →
How Serval ranks
#2 in Enterprise digital employee experience software
How the score is made up: 20 for evidence on its own site; 18 for how complete its published information is; 40 for fit to this ranking's criteria; 12 for buying information on its own site.
“Enterprise service management for the AI era Automate employee requests, onboarding and offboarding, JIT access, and more.”Serval, own website
“Serval combines the magic of AI with enterprise-grade security and governance Serval combines the magic of AI with enterprise-grade security and governance”Serval, own website
Alternatives to Serval
 BlueFletchSmarter access and safer devices for efficient front lines | #1 in Enterprise digital employee experience software | 90.0 |
 Goliath TechnologiesImprove EHR system speed and reliability for clinicians | #3 in Enterprise digital employee experience software | 88.0 |
 Turbo.netDeliver your apps instantly, everywhere | #4 in Enterprise digital employee experience software | 88.0 |
 WorkspotTurn any workflow into an AI agent in minutes | #5 in Enterprise digital employee experience software | 88.0 |
 XurrentAI-powered ITSM for the modern enterprise | #6 in Enterprise digital employee experience software | 88.0 |
 Lakeside SoftwareVisibility across your entire digital estate | #7 in Enterprise digital employee experience software | 84.0 |
Questions about Serval
Who is Serval best for?
Serval is best for IT teams.
Where does Serval rank?
Serval is ranked #2 in Enterprise digital employee experience software (Lister Score 90.0).
What are the best alternatives to Serval?
The closest alternatives on Lister are BlueFletch (#1 in Enterprise digital employee experience software), Goliath Technologies (#3 in Enterprise digital employee experience software) and Turbo.net (#4 in Enterprise digital employee experience software).
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#2 in Enterprise digital employee experience software
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