Supportman
Intercom CSAT and team reports in Slack
Supportman is a Slack application for Intercom support teams. It posts customer ratings in real time and generates weekly team reports. The product also scores every closed conversation using artificial intelligence.
| Best for | Intercom support teams |
| Website | supportman.io |
Strengths and trade-offs
- The product posts every customer rating to Slack instantly.
- Supportman scores every closed conversation with an AI rubric.
- Supportman connects to only one Slack workspace per installation.
Appears in
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Questions about Supportman
Who is Supportman best for?
Supportman is best for intercom support teams.
Where does Supportman rank?
Supportman is ranked #2 in Best customer service QA software (Lister Score 96.0).
What are the best alternatives to Supportman?
The closest alternatives on Lister are Convot (#1 in Best customer service QA software), CloudTalk (#3 in Best customer service QA software) and Comm100 (#4 in Best customer service QA software).
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