Totango is now Odie
The Customer Knowledge Engine for post-sales teams
Totango is now Odie, a Customer Knowledge Engine for post-sales teams. After over 15 years as a leader in Customer Success, the company has launched this new platform.
| Best for | post-sales teams and their agents |
| Website | totango.com |
Company facts
| Social profiles |
What stands out
The product gives post-sales teams access to customer-grade AI.
“Odie is a Customer Knowledge Engine designed to give post-sales teams access to customer-grade AI that is”Totango is now Odie, own website
Totango is now Odie offers AI that is demonstrably smarter and more human.
“demonstrably smarter, more human, and highly token efficient – whether they build those agents or we do it for them.”Totango is now Odie, own website
Strengths and trade-offs
- The product gives post-sales teams access to customer-grade AI.
- Totango is now Odie offers AI that is demonstrably smarter and more human.
Appears in
How Totango is now Odie ranks
#9 in Best customer success software
How the score is made up: Evidence on its own site 20; How complete its published information is 14; Fit to this ranking's criteria 40; Buying information on its own site 4.
“After over 15 years as a leader in Customer Success, we have a new platform, a refined vision for post-sales, and a new identity to rally that vision behind.”Totango is now Odie, own website
Alternatives to Totango is now Odie
 StatisfyAI CSM agentic CS platform | #1 in Best customer success software | 98.0 |
 Gainsight SoftwareThe leading CS solution for retention, expansion, and efficiency | #2 in Best customer success software | 94.0 |
 ClientSuccessSimply powerful, powerfully simple customer success software | #3 in Best customer success software | 92.0 |
 CustifyThe AI tool for Customer Success Built around your knowledge | #4 in Best customer success software | 90.0 |
 VitallyYour copilot for customer success | #5 in Best customer success software | 90.0 |
 ScalePadThe MSP operating system for stronger client relationships | #6 in Best customer success software | 88.0 |
Questions about Totango is now Odie
Who is Totango is now Odie best for?
Totango is now Odie is best for post-sales teams and their agents.
Where does Totango is now Odie rank?
Totango is now Odie is ranked #9 in Best customer success software (Lister Score 78.0).
What are the best alternatives to Totango is now Odie?
The closest alternatives on Lister are Statisfy (#1 in Best customer success software), Gainsight Software (#2 in Best customer success software) and ClientSuccess (#3 in Best customer success software).
Is this your company?
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