UserTesting
Human insight platform
A human insight platform that enables companies to collect video feedback and audio interactions from real users experiencing their digital products.
| Pricing from | Custom |
| Best for | UX and product experience research |
| Website | www.usertesting.com |
Company facts
| Social profiles | LinkedIn, X, Facebook, Instagram |
UserTesting pricing
Pricing as Lister records it: Custom
Prices change: check UserTesting's own pricing page before you buy.
Facilities and features
- Published pricing
- Integrations
What stands out
UserTesting offers access to over seven million authenticated participants across thirty-four countries.
“Breadth 7M+ authenticated participants across 34 countries, ready to give feedback”UserTesting, own website
The product integrates with existing tools like Figma and Jira to optimise workflows.
“Integrations and plugins More powerful insights, together UserTesting helps you do more with your existing tools and solutions to further optimize your customer experience.”UserTesting, own website
Strengths and trade-offs
- Fast turnaround on video feedback
- Targeted demographic panel available
- Higher cost point for enterprise features
Appears in
User research software with Jira integration
1
Doorbell.io100.02
Upvoty98.03
Customer Thermometer94.0RANKINGfull ranking →SOFTWAREVERIFIEDEnterprise usability testing software
1
Typeform94.02
Startquestion92.03
Userlytics90.0RANKINGfull ranking →SOFTWAREVERIFIEDEnterprise user research software
1
Dovetail94.02Typeform94.03
SurveyMonkey92.0RANKINGfull ranking →SOFTWAREVERIFIEDBest user research software
1
Refiner94.02Typeform94.03
Centercode90.0RANKINGfull ranking →AIVERIFIEDBest AI user research tools
1Dovetail94.02
InfraNodus.Com by Nodus Labs94.03
Attest90.0RANKINGfull ranking →SAASTop 10 Market Research Tools
1
Statista95.02
Qualtrics CoreXM92.73
Toluna90.3RANKINGfull ranking →How UserTesting ranks
#8 in Best AI user research tools
How the score is made up: 20 for evidence on its own site; 18 for how complete its published information is; 40 for fit to this ranking's criteria; 8 for buying information on its own site.
“UserTesting connects human insight to the tools and AI workflows where teams build, create, and decide.”UserTesting, own website
#5 in Best user research software
How the score is made up: 20 for evidence on its own site; 18 for how complete its published information is; 40 for fit to this ranking's criteria; 12 for buying information on its own site.
“Forrester names UserTesting a Leader in the Experience Research Platforms Wave™ Get the Report Divider Links Column 1 Platform Platform overview Target Reach the right audience Gather Comprehensive testing capabilities Analyze”UserTesting, own website
#4 in Enterprise usability testing software
How the score is made up: 20 for evidence on its own site; 18 for how complete its published information is; 40 for fit to this ranking's criteria; 12 for buying information on its own site.
“Validate website and app designs with real shoppers”UserTesting, own website
“The #1 human insights engine for enterprises Built for scale, security, and speed, with flexible pricing options that deliver measurable ROI.”UserTesting, own website
#6 in Enterprise user research software
How the score is made up: 20 for evidence on its own site; 18 for how complete its published information is; 40 for fit to this ranking's criteria; 12 for buying information on its own site.
“Forrester names UserTesting a Leader in the Experience Research Platforms Wave™ Get the Report Divider Links Column 1 Platform Platform overview Target Reach the right audience Gather Comprehensive testing capabilities Analyze”UserTesting, own website
“The #1 human insights engine for enterprises Built for scale, security, and speed, with flexible pricing options that deliver measurable ROI.”UserTesting, own website
#10 in User research software with Jira integration
How the score is made up: 20 for evidence on its own site; 18 for how complete its published information is; 40 for fit to this ranking's criteria; 12 for buying information on its own site.
“Forrester names UserTesting a Leader in the Experience Research Platforms Wave™ Get the Report Divider Links Column 1 Platform Platform overview Target Reach the right audience Gather Comprehensive testing capabilities Analyze”UserTesting, own website
“Jira Add UserTesting clips to Jira issues to scale human insights across product and development teams.”UserTesting, own website
Alternatives to UserTesting
| Typeform People-friendly forms and surveys | #1 in Enterprise usability testing software | 94.0 |
| Startquestion Make smarter decisions with actionable data | #2 in Enterprise usability testing software | 92.0 |
| Userlytics Human experience is the destination, AI sets the pace | #3 in Enterprise usability testing software | 90.0 |
 UXArmySmarter user research globally with fast reliable insights | #5 in Enterprise usability testing software | 90.0 |
 DscoutAI-native platform for authentic human feedback | #6 in Enterprise usability testing software | 88.0 |
 PickFu | #7 in Enterprise usability testing software | 88.0 |
Questions about UserTesting
How much does UserTesting cost?
UserTesting's pricing, as Lister records it: Custom.
Who is UserTesting best for?
UserTesting is best for UX and product experience research.
Where does UserTesting rank?
UserTesting is ranked #4 in Enterprise usability testing software (Lister Score 90.0), #5 in Best user research software (Lister Score 90.0), #6 in Enterprise user research software (Lister Score 90.0), #8 in Best AI user research tools (Lister Score 86.0), #10 in User research software with Jira integration (Lister Score 90.0) and #10 in Top 10 Market Research Tools (Lister Score 74.0).
What are the best alternatives to UserTesting?
The closest alternatives on Lister are Typeform (#1 in Enterprise usability testing software), Startquestion (#2 in Enterprise usability testing software) and Userlytics (#3 in Enterprise usability testing software).
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#4 in Enterprise usability testing software
#5 in Best user research software
#6 in Enterprise user research software
#8 in Best AI user research tools
#10 in User research software with Jira integration
#10 in Top 10 Market Research Tools
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