ChatLab
AI agent for customer service across multiple channels
Ranked #3 in AI live chat tools for ecommerce, and on 1 more ranking.
ChatLab is an AI tool at Zamknięta 10/1.5, 30-554, Kraków, PL.
ChatLab is an AI agent platform for customer support across chat, email, voice and phone. It serves online stores and hotels with automated assistance.
At a glance
| Address | Zamknięta 10/1.5, 30-554, Kraków, PL |
| Best for | Online store and hotel teams |
From ChatLab's own website.
Company facts
| Founded | 2023 |
| Headquarters | Kraków, PL |
| Employees | 1 to 10 |
| Social profiles | LinkedIn, X, Facebook, YouTube |
Facilities and features
Its website also mentions:
- Published pricing
- Free trial
- Self-serve sign-up
- API
- Integrations
What stands out
ChatLab answers in over 80 languages automatically.
“The agent learns from your website, documents and FAQs, answers in 80+ languages,”ChatLab, own website
The AI tool uses a Flow Editor for guided conversations.
“Guided conversations (Flow Editor) you draw the stages of a booking,”ChatLab, own website
Worth knowing
Free bots are deleted after ten days of inactivity.
“Free bots are deleted after 10 days of inactivity”ChatLab, own website
How it ranks
ChatLab is ranked 3rd of 10 in AI live chat tools for ecommerce (Lister Score 96.0) and 3rd of 10 in Conversational AI platforms for ecommerce (Lister Score 96.0).
#3 in AI live chat tools for ecommerce · Lister Score 96.0
The AI tool uses a Flow Editor for guided conversations.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.
“AI agent for customer service · Chat, phone, WhatsApp, Messenger, Instagram, e-mail drafts”ChatLab, own website
“For hotels Features Pricing Universal Any business E-commerce Online stores Hospitality Hotels and rentals Resources Learn Help Center Blog”ChatLab, own website
| Rank | AI live chat tools for ecommerce | Score |
|---|---|---|
| 1 | ChatBot by Text | 98.0 |
| 2 | Boei | 96.0 |
| 3 | ChatLab | 96.0 |
| 4 | onWebChat | 96.0 |
| 5 | Social Intents | 96.0 |
| 6 | AeroChat | 94.0 |
| 7 | Chatonbo | 94.0 |
| 8 | Zipchat AI | 92.0 |
| 9 | BubblaV | 90.0 |
| 10 | Relio | 90.0 |
#3 in Conversational AI platforms for ecommerce · Lister Score 96.0
The AI tool uses a Flow Editor for guided conversations.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.
“AI agent for customer service · Chat, phone, WhatsApp, Messenger, Instagram, e-mail drafts Customers get answers now.”ChatLab, own website
“en For online stores AI agent for online stores Product cards, basket, order status”ChatLab, own website
| Rank | Conversational AI platforms for ecommerce | Score |
|---|---|---|
| 1 | Chatbot.com | 98.0 |
| 2 | Boei | 96.0 |
| 3 | ChatLab | 96.0 |
| 4 | onWebChat | 96.0 |
| 5 | Social Intents | 96.0 |
| 6 | AeroChat | 94.0 |
| 7 | Humind | 92.0 |
| 8 | BubblaV | 90.0 |
| 9 | LeadBot | 90.0 |
| 10 | Relio | 90.0 |
Frequently asked questions
Where is ChatLab?
ChatLab is at Zamknięta 10/1.5, 30-554, Kraków, PL.
How does ChatLab rank on Lister?
ChatLab is ranked 3rd of 10 in AI live chat tools for ecommerce (Lister Score 96.0) and 3rd of 10 in Conversational AI platforms for ecommerce (Lister Score 96.0).