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AI / CUSTOMER SUPPORT AGENTS / SOCIAL INTENTS

Social Intents

AI agents answer first, humans step in when it matters.

Ranked #1 in AI customer support agents for Shopify stores, and on 19 more rankings.

Social Intents is an AI customer support platform that integrates with Microsoft Teams, Slack, and Google Chat. It allows teams to handle website chat, WhatsApp, SMS, and email from their existing collaboration tools.

Official website

At a glance

Best forTeams using Microsoft Teams or Slack for support

From Social Intents's own website.

Company facts

Founded2014
Employees10 to 50
Social profilesLinkedIn, X, Facebook

Facilities and features

Its website also mentions:

  • Published pricing
  • Free trial
  • Self-serve sign-up
  • API
  • Integrations

What stands out

The AI tool handles routine questions and qualifies leads automatically.

“AI agents handle routine questions, qualify leads, and provide support automatically, while human teammates step in from the tools they already use.”Social Intents, own website

Social Intents includes a built-in help desk with ticket status and assignment.

“Help desk built in, not bolted on. Turn any conversation into a ticket with status, assignment, and email follow-up.”Social Intents, own website

Worth knowing

The Starter plan limits users to only four seats.

“Our Lite plan is $29/month ($21/month billed annually) with 1 seat,”Social Intents, own website

How it ranks

Social Intents is ranked 1st of 10 in AI customer support agents for Shopify stores (Lister Score 96.0), 1st of 10 in AI customer support agents that integrate with Microsoft Teams (Lister Score 94.0), 1st of 10 in AI help desks that integrate with Microsoft Teams (Lister Score 94.0), 1st of 10 in Conversational AI platforms for financial services (Lister Score 94.0), 2nd of 10 in AI customer support agents with a free trial (Lister Score 96.0), 2nd of 10 in AI help desks with a free trial (Lister Score 96.0), 2nd of 10 in AI contact centre platforms for ecommerce (Lister Score 96.0), 2nd of 10 in AI customer messaging platforms for ecommerce (Lister Score 96.0), 2nd of 10 in AI help desks for ecommerce (Lister Score 96.0), 2nd of 10 in AI live chat tools for financial services (Lister Score 94.0), 2nd of 10 in AI customer support agents for ecommerce (Lister Score 96.0), 3rd of 10 in AI customer support agents that integrate with WhatsApp (Lister Score 94.0), 3rd of 10 in AI agent assist tools for financial services (Lister Score 94.0), 3rd of 10 in AI customer messaging platforms for financial services (Lister Score 94.0), 3rd of 10 in AI customer support agents for financial services (Lister Score 94.0), 3rd of 10 in AI help desks for financial services (Lister Score 94.0), 4th of 10 in AI help desks that integrate with WhatsApp (Lister Score 94.0), 4th of 10 in Best AI customer messaging platforms (Lister Score 96.0), 5th of 10 in AI live chat tools for ecommerce (Lister Score 96.0) and 5th of 10 in Conversational AI platforms for ecommerce (Lister Score 96.0).

#1 in AI customer support agents for Shopify stores · Lister Score 96.0

Social Intents is an AI customer support and live chat platform. It allows teams to answer customers directly from Microsoft Teams, Slack, or Google Chat.

The AI tool handles routine questions and qualifies leads automatically.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“Agencies White-label for clients AI Visibility Track AI mentions Integrations WordPress Plugin for WP sites Shopify E-commerce chat Wix Wix website chat All 50+ Integrations CRM, helpdesk, more Industries”Social Intents, own website
RankAI customer support agents for Shopify storesScore
1Social Intents96.0
2Re:amaze94.0
3Richpanel92.0
4BubblaV90.0
5Intercom90.0
6Yep AI90.0
7Yuma AI90.0
8Gorgias86.0
9Ringly86.0
10Tidio86.0

#1 in AI customer support agents that integrate with Microsoft Teams · Lister Score 94.0

Built for Teams using Microsoft Teams or Slack for support.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“One platform for website chat, WhatsApp, SMS, and email, with your team answering customers directly from Microsoft Teams, Slack, or Google Chat.”Social Intents, own website
RankAI customer support agents that integrate with Microsoft TeamsScore
1Social Intents94.0
2Mizo90.0
3Rezolve.ai90.0
4Typewise90.0
5SignalZen88.0
6Atomicwork86.0
7Talkative86.0
8Pylon82.0
9Telemetron78.0
10Weloop78.0

#1 in AI help desks that integrate with Microsoft Teams · Lister Score 94.0

Built for Teams using Microsoft Teams or Slack for support.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.

“Help desk built in, not bolted on. Turn any conversation into a ticket with status, assignment, and email follow-up.”Social Intents, own website
“One platform for website chat, WhatsApp, SMS, and email, with your team answering customers directly from Microsoft Teams, Slack, or Google Chat.”Social Intents, own website
RankAI help desks that integrate with Microsoft TeamsScore
1Social Intents94.0
2Kayako90.0
3Mizo90.0
4Rezolve.ai90.0
5Typewise90.0
6Atomicwork86.0
7Talkative86.0
8Pylon82.0
9Telemetron78.0
10Weloop78.0

#1 in Conversational AI platforms for financial services · Lister Score 94.0

The AI tool handles routine questions and qualifies leads automatically.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“Explore Finance Secure, professional client communication with routing to the right department every time.”Social Intents, own website
RankConversational AI platforms for financial servicesScore
1Social Intents94.0
2BubblaV92.0
3Kommunicate92.0
4Glia84.0
5LivePerson84.0
6Rasa84.0
7Tars AI Agents84.0
8EVE.calls80.0
9Kore.ai78.0
10Jio Haptik76.0

#2 in AI customer support agents with a free trial · Lister Score 96.0

Social Intents is an AI customer support and live chat platform. It allows teams to answer customers directly from Microsoft Teams, Slack, or Google Chat.

The AI tool handles routine questions and qualifies leads automatically.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“Unified inbox & contacts Conversation analytics Shortcut replies & targeting Start Free Trial Basic For growing businesses $69 /month Billed annually ($828/yr) 2 Chat Widgets 2 Domains Unlimited Seats 1,000 Conversations/mo”Social Intents, own website
RankAI customer support agents with a free trialScore
1Chatbase96.0
2Social Intents96.0
3Macha94.0
4TicketBuddy.ai94.0
5Wonderchat94.0
6Kommunicate92.0
7Intercom90.0
8Typewise90.0
9Yep AI90.0
10Hoory AI88.0

#2 in AI help desks with a free trial · Lister Score 96.0

Social Intents is an AI customer support and live chat platform. It allows teams to answer customers directly from Microsoft Teams, Slack, or Google Chat.

The AI tool handles routine questions and qualifies leads automatically.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“What happens after my trial? After your 14-day trial, you'll be prompted to choose a plan.”Social Intents, own website
RankAI help desks with a free trialScore
1Chatbase96.0
2Social Intents96.0
3Macha94.0
4Wonderchat94.0
5Molin AI92.0
6Intercom90.0
7LiveAgent90.0
8Typewise90.0
9Yep AI90.0
10Zendesk90.0

#2 in AI contact centre platforms for ecommerce · Lister Score 96.0

Social Intents is an AI customer support and live chat platform. It allows teams to answer customers directly from Microsoft Teams, Slack, or Google Chat.

The AI tool handles routine questions and qualifies leads automatically.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“From ecommerce stores to universities, teams use Social Intents to answer faster where their customers already are. See all industries Ecommerce”Social Intents, own website
RankAI contact centre platforms for ecommerceScore
1Fin98.0
2Social Intents96.0
3Wonderchat94.0
4Molin AI92.0
5Yuma AI90.0
6SignalZen88.0
7Robylon86.0
8SigmaMind AI86.0
9Crescendo.ai84.0
10Orvera AI84.0

#2 in AI customer messaging platforms for ecommerce · Lister Score 96.0

Social Intents is an AI customer support and live chat platform. It allows teams to answer customers directly from Microsoft Teams, Slack, or Google Chat.

The AI tool handles routine questions and qualifies leads automatically.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“From ecommerce stores to universities, teams use Social Intents to answer faster where their customers already are. See all industries Ecommerce”Social Intents, own website
RankAI customer messaging platforms for ecommerceScore
1Fin98.0
2Social Intents96.0
3Re:amaze94.0
4Wonderchat94.0
5Kommunicate92.0
6Molin AI92.0
7Inbenta90.0
8SmartReply90.0
9Typewise90.0
10Yuma AI90.0

#2 in AI help desks for ecommerce · Lister Score 96.0

Social Intents is an AI customer support and live chat platform. It allows teams to answer customers directly from Microsoft Teams, Slack, or Google Chat.

The AI tool handles routine questions and qualifies leads automatically.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“From ecommerce stores to universities, teams use Social Intents to answer faster where their customers already are. See all industries Ecommerce”Social Intents, own website
RankAI help desks for ecommerceScore
1Fin98.0
2Social Intents96.0
3eDesk94.0
4Wonderchat94.0
5BubblaV90.0
6Clanker Support90.0
7Kayako90.0
8Typewise90.0
9HappyFox86.0
10Robylon86.0

#2 in AI live chat tools for financial services · Lister Score 94.0

The AI tool handles routine questions and qualifies leads automatically.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“Explore Finance Secure, professional client communication with routing to the right department every time.”Social Intents, own website
RankAI live chat tools for financial servicesScore
1Boei96.0
2Social Intents94.0
3BubblaV92.0
4Comm10090.0
5Zendesk Suite (full suite assessment)90.0
6Capacity86.0
7LivePerson84.0
8Enterprise Bot78.0
9MotherX78.0
10Jio Haptik76.0

#2 in AI customer support agents for ecommerce · Lister Score 96.0

Social Intents is an AI customer support and live chat platform. It allows teams to answer customers directly from Microsoft Teams, Slack, or Google Chat.

The AI tool handles routine questions and qualifies leads automatically.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“From ecommerce stores to universities, teams use Social Intents to answer faster where their customers already are. See all industries Ecommerce”Social Intents, own website
RankAI customer support agents for ecommerceScore
1Fin98.0
2Social Intents96.0
3Re:amaze94.0
4Wonderchat94.0
5Kommunicate92.0
6BubblaV90.0
7Inbenta90.0
8SmartReply90.0
9Typewise90.0
10Help Scout88.0

#3 in AI customer support agents that integrate with WhatsApp · Lister Score 94.0

The AI tool handles routine questions and qualifies leads automatically.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“One platform for website chat, WhatsApp, SMS, and email, with your team answering customers directly from Microsoft Teams, Slack, or Google Chat.”Social Intents, own website
RankAI customer support agents that integrate with WhatsAppScore
1Chatbase94.0
2Revve94.0
3Social Intents94.0
4Wati92.0
5Gallabox90.0
6Go4whatsup90.0
7Respond.io90.0
8Savena90.0
9SmartReply90.0
10Yep AI90.0

#3 in AI agent assist tools for financial services · Lister Score 94.0

The AI tool handles routine questions and qualifies leads automatically.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.

“AI Assist for agents Custom AI actions & escalation routing”Social Intents, own website
“Explore Finance Secure, professional client communication with routing to the right department every time.”Social Intents, own website
RankAI agent assist tools for financial servicesScore
1Fin98.0
2Revve94.0
3Social Intents94.0
4BubblaV92.0
5Inbenta90.0
6Rezolve.ai90.0
7Typewise90.0
8Yellow.ai90.0
9SearchUnify86.0
10Level AI84.0

#3 in AI customer messaging platforms for financial services · Lister Score 94.0

The AI tool handles routine questions and qualifies leads automatically.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“Explore Finance Secure, professional client communication with routing to the right department every time.”Social Intents, own website
RankAI customer messaging platforms for financial servicesScore
1Fin98.0
2Revve94.0
3Social Intents94.0
4BubblaV92.0
5Kommunicate92.0
6Inbenta90.0
7Intercom90.0
8Typewise90.0
9Glia84.0
10Tars AI Agents84.0

#3 in AI customer support agents for financial services · Lister Score 94.0

The AI tool handles routine questions and qualifies leads automatically.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“Explore Finance Secure, professional client communication with routing to the right department every time.”Social Intents, own website
RankAI customer support agents for financial servicesScore
1Fin98.0
2Revve94.0
3Social Intents94.0
4BubblaV92.0
5Kommunicate92.0
6Inbenta90.0
7Typewise90.0
8Yellow.ai90.0
9SigmaMind AI88.0
10Robylon86.0

#3 in AI help desks for financial services · Lister Score 94.0

The AI tool handles routine questions and qualifies leads automatically.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“Explore Finance Secure, professional client communication with routing to the right department every time.”Social Intents, own website
RankAI help desks for financial servicesScore
1Fin98.0
2Revve94.0
3Social Intents94.0
4BubblaV92.0
5Inbenta90.0
6Kayako90.0
7Rezolve.ai90.0
8Typewise90.0
9Robylon86.0
10SearchUnify86.0

#4 in AI help desks that integrate with WhatsApp · Lister Score 94.0

Includes a built-in help desk with ticket status and assignment.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.

“Help desk built in, not bolted on. Turn any conversation into a ticket with status, assignment, and email follow-up.”Social Intents, own website
“One platform for website chat, WhatsApp, SMS, and email, with your team answering customers directly from Microsoft Teams, Slack, or Google Chat.”Social Intents, own website
RankAI help desks that integrate with WhatsAppScore
1ChatBot by Text98.0
2Chatbase94.0
3Revve94.0
4Social Intents94.0
5Aivastark92.0
6eDesk92.0
7Savena90.0
8Yep AI90.0
9Ayudo.ai86.0
10Robylon86.0

#4 in Best AI customer messaging platforms · Lister Score 96.0

Social Intents is an AI customer support and live chat platform. It allows teams to answer customers directly from Microsoft Teams, Slack, or Google Chat.

Built for Teams using collaboration tools.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
RankBest AI customer messaging platformsScore
1Fin98.0
2Chatbase96.0
3Revve96.0
4Social Intents96.0
5AIHelp92.0
6IllumiChat92.0
7Kommunicate92.0
8Yuma AI92.0
9Go4whatsup90.0
10Savena90.0

#5 in AI live chat tools for ecommerce · Lister Score 96.0

Social Intents is an AI customer support and live chat platform. It allows teams to answer customers directly from Microsoft Teams, Slack, or Google Chat.

Built for Teams using collaboration tools.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“From ecommerce stores to universities, teams use Social Intents to answer faster where their customers already are. See all industries Ecommerce”Social Intents, own website
RankAI live chat tools for ecommerceScore
1ChatBot by Text98.0
2Boei96.0
3ChatLab96.0
4onWebChat96.0
5Social Intents96.0
6AeroChat94.0
7Chatonbo94.0
8Zipchat AI92.0
9BubblaV90.0
10Relio90.0

#5 in Conversational AI platforms for ecommerce · Lister Score 96.0

Social Intents is an AI customer support and live chat platform. It allows teams to answer customers directly from Microsoft Teams, Slack, or Google Chat.

Built for Teams using collaboration tools.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.

“AI Customer Agents + Live Chat + Help Desk Deliver instant AI customer support.”Social Intents, own website
“From ecommerce stores to universities, teams use Social Intents to answer faster where their customers already are. See all industries Ecommerce”Social Intents, own website
RankConversational AI platforms for ecommerceScore
1Chatbot.com98.0
2Boei96.0
3ChatLab96.0
4onWebChat96.0
5Social Intents96.0
6AeroChat94.0
7Humind92.0
8BubblaV90.0
9LeadBot90.0
10Relio90.0

Frequently asked questions

How does Social Intents rank on Lister?

Social Intents is ranked 1st of 10 in AI customer support agents for Shopify stores (Lister Score 96.0), 1st of 10 in AI customer support agents that integrate with Microsoft Teams (Lister Score 94.0), 1st of 10 in AI help desks that integrate with Microsoft Teams (Lister Score 94.0), 1st of 10 in Conversational AI platforms for financial services (Lister Score 94.0), 2nd of 10 in AI customer support agents with a free trial (Lister Score 96.0), 2nd of 10 in AI help desks with a free trial (Lister Score 96.0), 2nd of 10 in AI contact centre platforms for ecommerce (Lister Score 96.0), 2nd of 10 in AI customer messaging platforms for ecommerce (Lister Score 96.0), 2nd of 10 in AI help desks for ecommerce (Lister Score 96.0), 2nd of 10 in AI live chat tools for financial services (Lister Score 94.0), 2nd of 10 in AI customer support agents for ecommerce (Lister Score 96.0), 3rd of 10 in AI customer support agents that integrate with WhatsApp (Lister Score 94.0), 3rd of 10 in AI agent assist tools for financial services (Lister Score 94.0), 3rd of 10 in AI customer messaging platforms for financial services (Lister Score 94.0), 3rd of 10 in AI customer support agents for financial services (Lister Score 94.0), 3rd of 10 in AI help desks for financial services (Lister Score 94.0), 4th of 10 in AI help desks that integrate with WhatsApp (Lister Score 94.0), 4th of 10 in Best AI customer messaging platforms (Lister Score 96.0), 5th of 10 in AI live chat tools for ecommerce (Lister Score 96.0) and 5th of 10 in Conversational AI platforms for ecommerce (Lister Score 96.0).

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