AI / CUSTOMER SUPPORT AGENTS / RESPOND.IO

Respond.io

#1 AI-powered customer conversation platform

Ranked #7 in AI customer support agents that integrate with WhatsApp.

Respond.io is an AI tool at Level 41, Permata Sapura Tower, Jalan Pinang, 50088, Kuala Lumpur, MY.

Respond.io is an AI-powered customer conversation platform trusted by over 10,000 B2C businesses. It helps organisations capture, convert and retain customers across chat, calls and email at scale.

Official website

At a glance

Address	Level 41, Permata Sapura Tower, Jalan Pinang, 50088, Kuala Lumpur, MY
Best for	B2C businesses scaling customer engagement

From Respond.io's own website.

Company facts

Founded	2017
Headquarters	Kuala Lumpur, MY
Social profiles	LinkedIn, X, Facebook, Instagram, YouTube, Crunchbase, Product Hunt

Facilities and features

Its website also mentions:

Published pricing
API
Integrations

What stands out

The AI tool unifies WhatsApp, TikTok, Instagram and Facebook in a team inbox.

“Unify WhatsApp, TikTok, Instagram & Facebook in a team inbox with AI Agents on”Respond.io, own website

Respond.io offers a free seven-day trial with no credit card required.

“Pay only for the contacts you talk to”Respond.io, own website

How it ranks

Respond.io is ranked 7th of 10 in AI customer support agents that integrate with WhatsApp (Lister Score 90.0).

#7 in AI customer support agents that integrate with WhatsApp · Lister Score 90.0

Respond.io helps organisations capture, convert and retain customers across chat, calls and email at scale.

Offers a free seven-day trial with no credit card required.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.