Wati

Omnichannel AI that engages customers across all your channels, 24/7, at scale.

Ranked #4 in AI customer support agents that integrate with WhatsApp.

Wati is an AI-powered customer engagement platform that helps businesses acquire leads and resolve queries. It offers omnichannel support across WhatsApp, Instagram, and web channels to engage customers at scale.

Official website

At a glance

Best for

Marketing, sales, and support teams

From Wati's own website.

Company facts

Social profiles

LinkedIn, X, Facebook, Instagram

Facilities and features

Its website also mentions:

Published pricing
Free trial
API
Integrations

What stands out

The AI tool provides no-code chatbots for every use case.

“No Code Chatbots AI-powered, human-like chatbots for every use case WhatsApp Business API Connect with customers at scale on WhatsApp Instagram Automation Automate Instagram DMs, comments,”Wati, own website

The AI tool sends personalised campaigns with high delivery rates.

“Campaigns Send personalized campaigns with best delivery rates Team Inbox All sales and service chats in one”Wati, own website

How it ranks

Wati is ranked 4th of 10 in AI customer support agents that integrate with WhatsApp (Lister Score 92.0).

#4 in AI customer support agents that integrate with WhatsApp · Lister Score 92.0

Built for Marketing, sales, and support teams.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 16.

“Create and Deploy Customer Support AI Agent Build, customize and deploy AI Agents to Web, WhatsApp and Voice.”Wati, own website

“API Connect with customers at scale on WhatsApp Instagram Automation Automate Instagram DMs, comments, and leads Click to WhatsApp ads Turn ad clicks into chats and improve ad performance”Wati, own website