Chatbase
The leading AI agent for CX
Ranked #1 in AI customer support agents that integrate with WhatsApp, and on 10 more rankings.
Chatbase is an AI agent platform for customer experience and support. It enables businesses to build, deploy, and optimise conversational agents across multiple channels.
At a glance
| Best for | Customer support teams |
From Chatbase's own website.
Company facts
| Founded | 2023 |
| Social profiles | LinkedIn, X, Instagram, YouTube |
Facilities and features
Its website also mentions:
- Published pricing
- Free trial
- Self-serve sign-up
- API
- Integrations
What stands out
Chatbase requires no code and allows users to set up agents in minutes.
“No code required — ready in minutes.”Chatbase, own website
The AI tool publishes agents across chat, email, and voice with a single click.
“Publish your agent across chat, WhatsApp, email, Slack, and more with a single click.”Chatbase, own website
Worth knowing
Chatbase limits message credits per month on its lower tier plans.
“Monthly Yearly VerificationCheckIcon 20% off yearly plans Hobby $ 40 per month Start 7-day trial Access to advanced models”Chatbase, own website
How it ranks
Chatbase is ranked 1st of 10 in AI customer support agents that integrate with WhatsApp (Lister Score 94.0), 1st of 10 in AI customer support agents with a free trial (Lister Score 96.0), 1st of 10 in AI help desks with a free trial (Lister Score 96.0), 2nd of 10 in AI customer support agents with single sign-on (Lister Score 96.0), 2nd of 10 in AI help desks that integrate with WhatsApp (Lister Score 94.0), 2nd of 10 in AI help desks with single sign-on (Lister Score 96.0), 2nd of 10 in HIPAA compliant AI customer support agents (Lister Score 96.0), 2nd of 10 in HIPAA compliant AI help desks (Lister Score 96.0), 2nd of 10 in Best AI customer messaging platforms (Lister Score 96.0), 2nd of 10 in Best AI customer success platforms (Lister Score 96.0) and 2nd of 10 in Best conversational AI platforms (Lister Score 96.0).
#1 in AI customer support agents that integrate with WhatsApp · Lister Score 94.0
Chatbase is the leading AI agent for customer experience. It provides conversational agents for customer support across multiple channels.
The AI tool requires no code and is ready in minutes.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.
“Customer Support agent Resolve complex support queries accurately across live chat, email, phone, Slack, and more.”Chatbase, own website
“03 Deploy Publish your agent across chat, WhatsApp, email, Slack, and more with a single click.”Chatbase, own website
| Rank | AI customer support agents that integrate with WhatsApp | Score |
|---|---|---|
| 1 | Chatbase | 94.0 |
| 2 | Revve | 94.0 |
| 3 | Social Intents | 94.0 |
| 4 | Wati | 92.0 |
| 5 | Gallabox | 90.0 |
| 6 | Go4whatsup | 90.0 |
| 7 | Respond.io | 90.0 |
| 8 | Savena | 90.0 |
| 9 | SmartReply | 90.0 |
| 10 | Yep AI | 90.0 |
#1 in AI customer support agents with a free trial · Lister Score 96.0
The AI tool publishes agents across chat, email, and voice with a single click.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.
“Customer Support agent Resolve complex support queries accurately across live chat, email, phone, Slack, and more.”Chatbase, own website
“Monthly Yearly VerificationCheckIcon 20% off yearly plans Hobby $ 40 per month Start 7-day trial Access to advanced models 700 message credits/month 2 members Integrations Basic analytics Attachments Standard Popular $ 150 per month Start 7-day trial”Chatbase, own website
| Rank | AI customer support agents with a free trial | Score |
|---|---|---|
| 1 | Chatbase | 96.0 |
| 2 | Social Intents | 96.0 |
| 3 | Macha | 94.0 |
| 4 | TicketBuddy.ai | 94.0 |
| 5 | Wonderchat | 94.0 |
| 6 | Kommunicate | 92.0 |
| 7 | Intercom | 90.0 |
| 8 | Typewise | 90.0 |
| 9 | Yep AI | 90.0 |
| 10 | Hoory AI | 88.0 |
#1 in AI help desks with a free trial · Lister Score 96.0
The AI tool publishes agents across chat, email, and voice with a single click.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.
“Helpdesk built for AI and humans working from the same conversation.”Chatbase, own website
“Monthly Yearly VerificationCheckIcon 20% off yearly plans Hobby $ 40 per month Start 7-day trial Access to advanced models 700 message credits/month 2 members Integrations Basic analytics Attachments Standard Popular $ 150 per month Start 7-day trial”Chatbase, own website
| Rank | AI help desks with a free trial | Score |
|---|---|---|
| 1 | Chatbase | 96.0 |
| 2 | Social Intents | 96.0 |
| 3 | Macha | 94.0 |
| 4 | Wonderchat | 94.0 |
| 5 | Molin AI | 92.0 |
| 6 | Intercom | 90.0 |
| 7 | LiveAgent | 90.0 |
| 8 | Typewise | 90.0 |
| 9 | Yep AI | 90.0 |
| 10 | Zendesk | 90.0 |
#2 in AI customer support agents with single sign-on · Lister Score 96.0
The AI tool publishes agents across chat, email, and voice with a single click.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.
“Customer Support agent Resolve complex support queries accurately across live chat, email, phone, Slack, and more.”Chatbase, own website
“5 members Advanced analytics Sources suggestions Tickets as a source Enterprise Let s Talk Contact us Everything in Pro + Higher limits Flexible billing Custom roles & permissions SSO White-labeling Audit logs Priority support Success manager (CSM) SLAs HIPAA-eligible”Chatbase, own website
| Rank | AI customer support agents with single sign-on | Score |
|---|---|---|
| 1 | Fin | 98.0 |
| 2 | Chatbase | 96.0 |
| 3 | Fini AI | 94.0 |
| 4 | Wonderchat | 94.0 |
| 5 | Kommunicate | 92.0 |
| 6 | Intercom | 90.0 |
| 7 | IrisAgent | 90.0 |
| 8 | Robylon | 86.0 |
| 9 | Zingtree | 86.0 |
| 10 | Tars AI Agents | 84.0 |
#2 in AI help desks that integrate with WhatsApp · Lister Score 94.0
Chatbase is the leading AI agent for customer experience. It provides conversational agents for customer support across multiple channels.
The AI tool requires no code and is ready in minutes.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.
“Helpdesk built for AI and humans working from the same conversation.”Chatbase, own website
“Publish your agent across chat, WhatsApp, email, Slack, and more with a single click. Goes live instantly.”Chatbase, own website
| Rank | AI help desks that integrate with WhatsApp | Score |
|---|---|---|
| 1 | ChatBot by Text | 98.0 |
| 2 | Chatbase | 94.0 |
| 3 | Revve | 94.0 |
| 4 | Social Intents | 94.0 |
| 5 | Aivastark | 92.0 |
| 6 | eDesk | 92.0 |
| 7 | Savena | 90.0 |
| 8 | Yep AI | 90.0 |
| 9 | Ayudo.ai | 86.0 |
| 10 | Robylon | 86.0 |
#2 in AI help desks with single sign-on · Lister Score 96.0
The AI tool publishes agents across chat, email, and voice with a single click.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.
“Helpdesk built for AI and humans working from the same conversation.”Chatbase, own website
“5 members Advanced analytics Sources suggestions Tickets as a source Enterprise Let s Talk Contact us Everything in Pro + Higher limits Flexible billing Custom roles & permissions SSO White-labeling Audit logs Priority support Success manager (CSM) SLAs HIPAA-eligible”Chatbase, own website
| Rank | AI help desks with single sign-on | Score |
|---|---|---|
| 1 | Fin | 98.0 |
| 2 | Chatbase | 96.0 |
| 3 | Brainfish | 94.0 |
| 4 | Fini AI | 94.0 |
| 5 | Wonderchat | 94.0 |
| 6 | Intercom | 90.0 |
| 7 | IrisAgent | 90.0 |
| 8 | LiveAgent | 90.0 |
| 9 | HappyFox | 86.0 |
| 10 | Tars AI Agents | 84.0 |
#2 in HIPAA compliant AI customer support agents · Lister Score 96.0
The AI tool publishes agents across chat, email, and voice with a single click.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.
“Customer Support agent Resolve complex support queries accurately across live chat, email, phone, Slack, and more.”Chatbase, own website
“Higher limits Flexible billing Custom roles & permissions SSO White-labeling Audit logs Priority support Success manager (CSM) SLAs HIPAA-eligible”Chatbase, own website
| Rank | HIPAA compliant AI customer support agents | Score |
|---|---|---|
| 1 | Fin | 98.0 |
| 2 | Chatbase | 96.0 |
| 3 | Richpanel | 92.0 |
| 4 | Intercom | 90.0 |
| 5 | SupportLogic | 90.0 |
| 6 | Capacity | 86.0 |
| 7 | Hyro | 86.0 |
| 8 | Zingtree | 86.0 |
| 9 | Orvera AI | 84.0 |
| 10 | Observe.AI | 82.0 |
#2 in HIPAA compliant AI help desks · Lister Score 96.0
The AI tool publishes agents across chat, email, and voice with a single click.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.
“Helpdesk built for AI and humans working from the same conversation.”Chatbase, own website
“Higher limits Flexible billing Custom roles & permissions SSO White-labeling Audit logs Priority support Success manager (CSM) SLAs HIPAA-eligible”Chatbase, own website
| Rank | HIPAA compliant AI help desks | Score |
|---|---|---|
| 1 | Fin | 98.0 |
| 2 | Chatbase | 96.0 |
| 3 | Intercom | 90.0 |
| 4 | SupportLogic | 90.0 |
| 5 | HappyFox | 86.0 |
| 6 | Hyro | 86.0 |
| 7 | Robylon | 86.0 |
| 8 | SearchUnify | 86.0 |
| 9 | Zingtree | 86.0 |
| 10 | Observe.AI | 82.0 |
#2 in Best AI customer messaging platforms · Lister Score 96.0
Chatbase is the leading AI agent for customer experience. It provides conversational agents for support and sales.
The AI tool requires no code to build an agent in minutes.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.
“Conversational agents for customer experience AI agents that meet customers at every stage of their journey, across chat,”Chatbase, own website
| Rank | Best AI customer messaging platforms | Score |
|---|---|---|
| 1 | Fin | 98.0 |
| 2 | Chatbase | 96.0 |
| 3 | Revve | 96.0 |
| 4 | Social Intents | 96.0 |
| 5 | AIHelp | 92.0 |
| 6 | IllumiChat | 92.0 |
| 7 | Kommunicate | 92.0 |
| 8 | Yuma AI | 92.0 |
| 9 | Go4whatsup | 90.0 |
| 10 | Savena | 90.0 |
#2 in Best AI customer success platforms · Lister Score 96.0
Chatbase is the leading AI agent for customer experience. It provides conversational agents for support and sales.
The AI tool requires no code to build an agent in minutes.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.
“Conversational agents for customer experience AI agents that meet customers at every stage of their journey, across chat,”Chatbase, own website
| Rank | Best AI customer success platforms | Score |
|---|---|---|
| 1 | Fin | 98.0 |
| 2 | Chatbase | 96.0 |
| 3 | Wonderchat | 94.0 |
| 4 | SupportLogic | 90.0 |
| 5 | Level AI | 84.0 |
| 6 | Pylon | 82.0 |
| 7 | ASAPP | 80.0 |
| 8 | ipex.cz | 80.0 |
| 9 | Zaion | 80.0 |
| 10 | Cari AI | 78.0 |
#2 in Best conversational AI platforms · Lister Score 96.0
Chatbase is the leading AI agent for customer experience. It provides conversational agents for support and sales.
The AI tool requires no code to build an agent in minutes.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 16.
“Conversational agents for customer experience AI agents that meet customers at every stage of their journey, across chat,”Chatbase, own website
| Rank | Best conversational AI platforms | Score |
|---|---|---|
| 1 | Boei | 96.0 |
| 2 | Chatbase | 96.0 |
| 3 | Flow XO | 96.0 |
| 4 | onWebChat | 96.0 |
| 5 | Anyreach | 94.0 |
| 6 | Botsonic | 94.0 |
| 7 | Chatbot.com | 94.0 |
| 8 | Chatonbo | 94.0 |
| 9 | Invent | 94.0 |
| 10 | Predictable Dialogs | 94.0 |
Frequently asked questions
How does Chatbase rank on Lister?
Chatbase is ranked 1st of 10 in AI customer support agents that integrate with WhatsApp (Lister Score 94.0), 1st of 10 in AI customer support agents with a free trial (Lister Score 96.0), 1st of 10 in AI help desks with a free trial (Lister Score 96.0), 2nd of 10 in AI customer support agents with single sign-on (Lister Score 96.0), 2nd of 10 in AI help desks that integrate with WhatsApp (Lister Score 94.0), 2nd of 10 in AI help desks with single sign-on (Lister Score 96.0), 2nd of 10 in HIPAA compliant AI customer support agents (Lister Score 96.0), 2nd of 10 in HIPAA compliant AI help desks (Lister Score 96.0), 2nd of 10 in Best AI customer messaging platforms (Lister Score 96.0), 2nd of 10 in Best AI customer success platforms (Lister Score 96.0) and 2nd of 10 in Best conversational AI platforms (Lister Score 96.0).