Zingtree
The only governed agentic workflow platform for complex CX
Ranked #8 in HIPAA compliant AI customer support agents, and on 2 more rankings.
Zingtree is a governed agentic workflow platform designed for complex customer experience operations. It helps enterprise teams resolve high-stakes support issues safely and at scale.
At a glance
| Best for | enterprise CX teams |
From Zingtree's own website.
Company facts
| Social profiles | LinkedIn, X, Facebook, YouTube |
Facilities and features
Its website also mentions:
- Published pricing
- Integrations
- GDPR
What stands out
Zingtree uses a multi-guardrailed AI engine to solve complex queries.
“Zingtree’s multi-guardrailed AI engine is designed to solve the most complex support queries.”Zingtree, own website
The AI tool integrates with existing CRM and contact centre systems.
“Works with the tools you already use:”Zingtree, own website
How it ranks
Zingtree is ranked 8th of 10 in HIPAA compliant AI customer support agents (Lister Score 86.0), 9th of 10 in AI customer support agents with single sign-on (Lister Score 86.0) and 9th of 10 in HIPAA compliant AI help desks (Lister Score 86.0).
#8 in HIPAA compliant AI customer support agents · Lister Score 86.0
Uses a multi-guardrailed AI engine to solve complex queries.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 8.
“The only governed agentic workflow platform for complex CX Zingtree helps enterprise CX teams resolve high-stakes support issues safely, accurately, and at scale.”Zingtree, own website
“Custom integrations Security & compliance Business Enterprise SOC2 Type 2 GDPR compliance Encryption in transit and at rest Single sign-on HIPAA BAA EU data center Purchase order / invoicing”Zingtree, own website
| Rank | HIPAA compliant AI customer support agents | Score |
|---|---|---|
| 1 | Fin | 98.0 |
| 2 | Chatbase | 96.0 |
| 3 | Richpanel | 92.0 |
| 4 | Intercom | 90.0 |
| 5 | SupportLogic | 90.0 |
| 6 | Capacity | 86.0 |
| 7 | Hyro | 86.0 |
| 8 | Zingtree | 86.0 |
| 9 | Orvera AI | 84.0 |
| 10 | Observe.AI | 82.0 |
#9 in AI customer support agents with single sign-on · Lister Score 86.0
Uses a multi-guardrailed AI engine to solve complex queries.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 8.
“The only governed agentic workflow platform for complex CX Zingtree helps enterprise CX teams resolve high-stakes support issues safely, accurately, and at scale.”Zingtree, own website
“Single sign-on HIPAA BAA EU data center Purchase order / invoicing”Zingtree, own website
| Rank | AI customer support agents with single sign-on | Score |
|---|---|---|
| 1 | Fin | 98.0 |
| 2 | Chatbase | 96.0 |
| 3 | Fini AI | 94.0 |
| 4 | Wonderchat | 94.0 |
| 5 | Kommunicate | 92.0 |
| 6 | Intercom | 90.0 |
| 7 | IrisAgent | 90.0 |
| 8 | Robylon | 86.0 |
| 9 | Zingtree | 86.0 |
| 10 | Tars AI Agents | 84.0 |
#9 in HIPAA compliant AI help desks · Lister Score 86.0
Uses a multi-guardrailed AI engine to solve complex queries.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 8.
“Zingtree helps enterprise CX teams resolve high-stakes support issues safely, accurately, and at scale.”Zingtree, own website
“Single sign-on HIPAA BAA EU data center Purchase order / invoicing”Zingtree, own website
| Rank | HIPAA compliant AI help desks | Score |
|---|---|---|
| 1 | Fin | 98.0 |
| 2 | Chatbase | 96.0 |
| 3 | Intercom | 90.0 |
| 4 | SupportLogic | 90.0 |
| 5 | HappyFox | 86.0 |
| 6 | Hyro | 86.0 |
| 7 | Robylon | 86.0 |
| 8 | SearchUnify | 86.0 |
| 9 | Zingtree | 86.0 |
| 10 | Observe.AI | 82.0 |
Frequently asked questions
How does Zingtree rank on Lister?
Zingtree is ranked 8th of 10 in HIPAA compliant AI customer support agents (Lister Score 86.0), 9th of 10 in AI customer support agents with single sign-on (Lister Score 86.0) and 9th of 10 in HIPAA compliant AI help desks (Lister Score 86.0).