ChatBot by Text
Flat-rate pricing with AI resolutions and bundled helpdesk for sub-500 ticket teams
Ranked #1 in AI help desks that integrate with WhatsApp, and on 2 more rankings.
ChatBot by Text combines live chat and helpdesk functionality with flat per-month pricing that includes AI resolution capabilities. Designed for small teams handling under 500 tickets per month avoiding per-conversation fees.
At a glance
| Price from | $19/month |
| Best for | Teams under 500 tickets/month |
From ChatBot by Text's own website.
Company facts
| Founded | 2023 |
| Headquarters | Boston, US |
| Social profiles | LinkedIn, X, Facebook, Instagram, YouTube, GitHub, Product Hunt |
Facilities and features
Its website also mentions:
- Published pricing
- Free trial
- Self-serve sign-up
- API
- Integrations
- SOC 2
- GDPR
What stands out
The AI tool answers customer questions 24/7.
“Answer customer questions 24/7.”ChatBot by Text, own website
The AI tool offers a free 14-day trial.
“events#send"> Start a free 14-day trial”ChatBot by Text, own website
Worth knowing
- Pricing model becomes less attractive above 500 monthly tickets
- Limited scalability for teams experiencing rapid growth
How it ranks
ChatBot by Text is ranked 1st of 10 in AI help desks that integrate with WhatsApp (Lister Score 98.0), 1st of 10 in GDPR compliant AI help desks (Lister Score 98.0) and 1st of 10 in AI live chat tools for ecommerce (Lister Score 98.0).
#1 in AI help desks that integrate with WhatsApp · Lister Score 98.0
ChatBot by Text is an AI chatbot software that helps businesses automate customer service and grow sales. It connects to websites and various channels to answer questions and recommend products around the clock.
The AI tool connects to multiple channels including Messenger, WhatsApp, and SMS.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; buying information on its own site 20; how complete its published information is 18.
“AI agent features AI chatbot training AI live chat automation AI help desk tickets Customer list Analytics Playbook Integrations Text for desktop and mobile”ChatBot by Text, own website
“Connect chatbot to every channel your customers use. Add the website widget, Messenger, WhatsApp, and many other.”ChatBot by Text, own website
| Rank | AI help desks that integrate with WhatsApp | Score |
|---|---|---|
| 1 | ChatBot by Text | 98.0 |
| 2 | Chatbase | 94.0 |
| 3 | Revve | 94.0 |
| 4 | Social Intents | 94.0 |
| 5 | Aivastark | 92.0 |
| 6 | eDesk | 92.0 |
| 7 | Savena | 90.0 |
| 8 | Yep AI | 90.0 |
| 9 | Ayudo.ai | 86.0 |
| 10 | Robylon | 86.0 |
#1 in GDPR compliant AI help desks · Lister Score 98.0
ChatBot by Text is an AI chatbot software for websites. It helps customers and grows sales.
ChatBot by Text is an AI chatbot software for websites.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; buying information on its own site 20; how complete its published information is 18.
“AI agent features AI chatbot training AI live chat automation AI help desk tickets Customer list Analytics Playbook Integrations Text for desktop and mobile”ChatBot by Text, own website
“Text meets recognized security, privacy, payment, and accessibility standards, so your team can work with confidence. Learn more on our events#send">security page . CCPA WCAG 2.2 SOC2 GDPR PCI DSS - SAQ A BBB Accredited Business Data Privacy Framework”ChatBot by Text, own website
| Rank | GDPR compliant AI help desks | Score |
|---|---|---|
| 1 | ChatBot by Text | 98.0 |
| 2 | Macha | 94.0 |
| 3 | Revve | 94.0 |
| 4 | TicketBuddy.ai | 94.0 |
| 5 | Wonderchat | 94.0 |
| 6 | Richpanel | 92.0 |
| 7 | Kayako | 90.0 |
| 8 | HappyFox | 86.0 |
| 9 | Robylon | 86.0 |
| 10 | melibo | 78.0 |
#1 in AI live chat tools for ecommerce · Lister Score 98.0
ChatBot by Text is an AI chatbot software for websites. It helps customers and grows sales.
ChatBot by Text is an AI chatbot software for websites.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; buying information on its own site 20; how complete its published information is 18.
“events#send">Get started AI live chat automation Manage real-time conversations from your website chat widget , mobile, messengers, and SMS .”ChatBot by Text, own website
“events#send"> Order Tracking By business events#send"> eCommerce events#send"> Education events#send"> Healthcare events#send"> Small Business events#send"> Enterprise events#send">All solutions”ChatBot by Text, own website
| Rank | AI live chat tools for ecommerce | Score |
|---|---|---|
| 1 | ChatBot by Text | 98.0 |
| 2 | Boei | 96.0 |
| 3 | ChatLab | 96.0 |
| 4 | onWebChat | 96.0 |
| 5 | Social Intents | 96.0 |
| 6 | AeroChat | 94.0 |
| 7 | Chatonbo | 94.0 |
| 8 | Zipchat AI | 92.0 |
| 9 | BubblaV | 90.0 |
| 10 | Relio | 90.0 |
Frequently asked questions
How does ChatBot by Text rank on Lister?
ChatBot by Text is ranked 1st of 10 in AI help desks that integrate with WhatsApp (Lister Score 98.0), 1st of 10 in GDPR compliant AI help desks (Lister Score 98.0) and 1st of 10 in AI live chat tools for ecommerce (Lister Score 98.0).