Zipchat AI

AI agent and chatbot for ecommerce on every channel

Ranked #8 in AI live chat tools for ecommerce.

Zipchat AI is an omnichannel shopping assistant for ecommerce brands. It acts as a coordinated team of agents that sells, supports, and recovers carts across every channel.

Official website

At a glance

Best for

ecommerce brands seeking to increase sales and automate support

From Zipchat AI's own website.

Company facts

Social profiles

LinkedIn, X, Instagram, YouTube

Facilities and features

Its website also mentions:

Published pricing
Free trial
Self-serve sign-up
Integrations
GDPR

What stands out

The AI tool understands intent and searches across data to answer instantly.

“Agentic AI Search Understands intent, searches across your data, and answers instantly.”Zipchat AI, own website

The AI tool connects with customers via WhatsApp, social media, and email.

“Start free trial Log in”Zipchat AI, own website

Worth knowing

Unlimited usage requires booking a demo and starting at $2,100 per month.

“Unlimited plan”Zipchat AI, own website

How it ranks

Zipchat AI is ranked 8th of 10 in AI live chat tools for ecommerce (Lister Score 92.0).

#8 in AI live chat tools for ecommerce · Lister Score 92.0

Built for ecommerce brands seeking to increase sales and automate support.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 12.

“Run Zipchat as an AI agent inside your Zendesk account. Answers tickets and live chat automatically, with handoff to your team.”Zipchat AI, own website

“AI agent team for ecommerce A coordinated team of AI agents that sells, supports, and recovers carts on every channel. Agentic AI Search Understands intent, searches across your data, and answers instantly.”Zipchat AI, own website