ASAPP
AI agents for enterprise contact centers
Ranked #7 in Best AI customer success platforms, and on 1 more ranking.
ASAPP provides an AI-native platform for enterprise contact centres. It delivers personalised resolutions by uniting tools and data with dedicated AI agents.
At a glance
| Best for | enterprise customer service teams |
From ASAPP's own website.
Company facts
| Founded | 2014 |
| Social profiles | LinkedIn, X, Crunchbase |
Facilities and features
Its website also mentions:
- Integrations
What stands out
The AI tool integrates with existing systems without requiring rip and replace.
“CXP works with your CRM, CCaaS and other core systems so you see value fast.”ASAPP, own website
ASAPP offers built-in safety controls and governance for responsible AI deployment.
“See exactly how the AI thinks and acts in every situation with built-in controls for testing, monitoring, and governance.”ASAPP, own website
How it ranks
ASAPP is ranked 7th of 10 in Best AI customer success platforms (Lister Score 80.0) and 8th of 10 in AI voice agent platforms for insurance (Lister Score 80.0).
#7 in Best AI customer success platforms · Lister Score 80.0
Offers built-in controls for testing, monitoring, and governance.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 4.
“One platform for automated resolutions, five-star experiences, and customer intelligence. ASAPP CXP Is Here Watch the Video”ASAPP, own website
| Rank | Best AI customer success platforms | Score |
|---|---|---|
| 1 | Fin | 98.0 |
| 2 | Chatbase | 96.0 |
| 3 | Wonderchat | 94.0 |
| 4 | SupportLogic | 90.0 |
| 5 | Level AI | 84.0 |
| 6 | Pylon | 82.0 |
| 7 | ASAPP | 80.0 |
| 8 | ipex.cz | 80.0 |
| 9 | Zaion | 80.0 |
| 10 | Cari AI | 78.0 |
#8 in AI voice agent platforms for insurance · Lister Score 80.0
Offers built-in safety controls and governance for responsible AI deployment.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 4.
“Voice Natural conversations, instant answers Safety & Security Enterprise guardrails & data protection New Release 5 AI Agents + Orchestration Learn more”ASAPP, own website
“Healthcare Financial Services Insurance Retail Telecom Travel & Hospitality Utilities”ASAPP, own website
| Rank | AI voice agent platforms for insurance | Score |
|---|---|---|
| 1 | PolyAI | 94.0 |
| 2 | Retell AI | 94.0 |
| 3 | Kommunicate | 92.0 |
| 4 | Inbenta | 90.0 |
| 5 | Oriserve | 88.0 |
| 6 | Orvera AI | 84.0 |
| 7 | Observe.AI | 82.0 |
| 8 | ASAPP | 80.0 |
| 9 | Cognigy | 80.0 |
| 10 | Replicant | 80.0 |
Frequently asked questions
How does ASAPP rank on Lister?
ASAPP is ranked 7th of 10 in Best AI customer success platforms (Lister Score 80.0) and 8th of 10 in AI voice agent platforms for insurance (Lister Score 80.0).