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Oriserve

Run end to end, paid on the result, not the minute.

Ranked #5 in AI contact centre platforms for financial services, and on 5 more rankings.

Oriserve is an AI tool at 15 Block C, Sector 3, 201301, Noida, IN.

Oriserve is an outcome execution platform for contact centre revenue conversations. The AI runs the call while a person closes it.

Official website

At a glance

Address15 Block C, Sector 3, 201301, Noida, IN
Best forBFSI and telecom teams

From Oriserve's own website.

Company facts

Founded2018
HeadquartersNoida, IN
Employees51 to 200
Social profilesLinkedIn, X, Crunchbase

Facilities and features

Its website also mentions:

  • Published pricing
  • Integrations

What stands out

The AI tool resolves 60-80% of calls end to end.

“60–80% resolved by AI, end to end”Oriserve, own website

Oriserve charges for outcomes rather than per seat or minute.

“You pay for the outcome, not the seat.”Oriserve, own website

Worth knowing

Oriserve does not offer fully automated solutions without human intervention.

“The race to 100% automation is a mirage: automation-only stacks plateau in production,”Oriserve, own website

How it ranks

Oriserve is ranked 5th of 10 in AI contact centre platforms for financial services (Lister Score 86.0), 5th of 10 in AI voice agent platforms for insurance (Lister Score 88.0), 7th of 10 in AI voice agent platforms for financial services (Lister Score 86.0), 8th of 10 in AI customer support agents for insurance (Lister Score 88.0), 9th of 10 in Best AI contact centre platforms (Lister Score 88.0) and 10th of 10 in Multilingual AI customer support agents (Lister Score 88.0).

#5 in AI contact centre platforms for financial services · Lister Score 86.0

Oriserve is an outcome execution platform for contact centre conversations. The AI runs the call while a person closes it.

Built for BFSI and telecom teams.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 8.

“Oriserve | AI voice agents for contact centre outcomes Platform Platform”Oriserve, own website
“Industries Financial services BFSI overview Banks NBFC General insurance Life insurance Credit cards”Oriserve, own website
RankAI contact centre platforms for financial servicesScore
1Fin98.0
2Revve94.0
3SigmaMind AI88.0
48x886.0
5Oriserve86.0
6Glia84.0
7Level AI84.0
8Giga82.0
9Observe.AI82.0
10Balto80.0

#5 in AI voice agent platforms for insurance · Lister Score 88.0

Charges for outcomes rather than per seat or minute.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 8.

“Oriserve | AI voice agents for contact centre outcomes Platform Platform”Oriserve, own website
“BFSI overview Banks NBFC General insurance Life insurance Credit cards Other”Oriserve, own website
RankAI voice agent platforms for insuranceScore
1PolyAI94.0
2Retell AI94.0
3Kommunicate92.0
4Inbenta90.0
5Oriserve88.0
6Orvera AI84.0
7Observe.AI82.0
8ASAPP80.0
9Cognigy80.0
10Replicant80.0

#7 in AI voice agent platforms for financial services · Lister Score 86.0

Oriserve is an outcome execution platform for contact centre conversations. The AI runs the call while a person closes it.

Built for BFSI and telecom teams.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 8.

“Oriserve | AI voice agents for contact centre outcomes Platform Platform”Oriserve, own website
“Industries Financial services BFSI overview Banks NBFC General insurance Life insurance Credit cards”Oriserve, own website
RankAI voice agent platforms for financial servicesScore
1Fin98.0
2Retell AI94.0
3Revve94.0
4Kommunicate92.0
5Inbenta90.0
6SigmaMind AI88.0
7Oriserve86.0
8Robylon86.0
9Glia84.0
10Level AI84.0

#8 in AI customer support agents for insurance · Lister Score 88.0

Charges for outcomes rather than per seat or minute.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 8.

“Oriserve runs the conversations that carry revenue: collections, renewals, sales and support. Voice AI handles the volume in your customer's own language; whatever it can't resolve,”Oriserve, own website
“BFSI overview Banks NBFC General insurance Life insurance Credit cards Other”Oriserve, own website
RankAI customer support agents for insuranceScore
1PolyAI94.0
2Kommunicate92.0
3BubblaV90.0
4Inbenta90.0
5Typewise90.0
6Yellow.ai90.0
7Help Scout88.0
8Oriserve88.0
9Capacity86.0
10SearchUnify86.0

#9 in Best AI contact centre platforms · Lister Score 88.0

Oriserve is an outcome execution platform where AI agents handle customer conversations and specialists close complex cases. The system runs end-to-end across collections, renewals, sales, and support while ensuring service levels never slip.

Charges on the result rather than per minute or seat.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 8.

“Oriserve is the outcome execution platform for the conversations that carry revenue, run by AI, closed by people, accountable for the result.”Oriserve, own website
RankBest AI contact centre platformsScore
1Fin98.0
2Revve96.0
3Dialpad Connect94.0
4NLPearl94.0
5Solveo AI92.0
6Typewise92.0
7IrisAgent90.0
8Octocom88.0
9Oriserve88.0
10Talkative86.0

#10 in Multilingual AI customer support agents · Lister Score 88.0

Charges for outcomes rather than per seat or minute.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 8.

“Oriserve runs the conversations that carry revenue: collections, renewals, sales and support. Voice AI handles the volume in your customer's own language; whatever it can't resolve,”Oriserve, own website
“Collections · 5 languages · In-call payments 5,171 of 21,796 accounts recovered in month two; payment completes inside the call.”Oriserve, own website
RankMultilingual AI customer support agentsScore
1Fini AI94.0
2TicketBuddy.ai94.0
3BubblaV90.0
4Go4whatsup90.0
5Inbenta90.0
6SupportLogic90.0
7Typewise90.0
8Ernest88.0
9Hoory AI88.0
10Oriserve88.0

Frequently asked questions

Where is Oriserve?

Oriserve is at 15 Block C, Sector 3, 201301, Noida, IN.

How does Oriserve rank on Lister?

Oriserve is ranked 5th of 10 in AI contact centre platforms for financial services (Lister Score 86.0), 5th of 10 in AI voice agent platforms for insurance (Lister Score 88.0), 7th of 10 in AI voice agent platforms for financial services (Lister Score 86.0), 8th of 10 in AI customer support agents for insurance (Lister Score 88.0), 9th of 10 in Best AI contact centre platforms (Lister Score 88.0) and 10th of 10 in Multilingual AI customer support agents (Lister Score 88.0).

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