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Level AI

Full stack AI for the entire customer journey

Ranked #5 in Best AI customer success platforms, and on 3 more rankings.

Level AI is an AI tool at 444 Castro St #305, 94041, Mountain View, US.

Level AI provides full stack AI agents for the entire customer experience journey. It deploys automation, intelligence and quality at enterprise scale.

Official website

At a glance

Address444 Castro St #305, 94041, Mountain View, US
Best forContact centre leaders

From Level AI's own website.

Company facts

HeadquartersMountain View, US
Social profilesLinkedIn, X, Facebook, YouTube

Facilities and features

Its website also mentions:

  • Integrations
  • SOC 2
  • GDPR

What stands out

Level AI scores 100% of interactions across channels.

“Analyze and score 100% of interactions across channels 100% COVERAGE Standardize quality at scale”Level AI, own website

The AI tool uses seven domain-specific models for higher accuracy.

“Seven task-specific models for customer experience Up to 49x more cost efficient, 4x faster, and accuracy on par with frontier LLMs.”Level AI, own website

How it ranks

Level AI is ranked 5th of 10 in Best AI customer success platforms (Lister Score 84.0), 7th of 10 in AI contact centre platforms for financial services (Lister Score 84.0), 10th of 10 in AI agent assist tools for financial services (Lister Score 84.0) and 10th of 10 in AI voice agent platforms for financial services (Lister Score 84.0).

#5 in Best AI customer success platforms · Lister Score 84.0

Built for contact centre leaders and CX teams.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 8.

“Next level AI for customers and service automation Blog”Level AI, own website
RankBest AI customer success platformsScore
1Fin98.0
2Chatbase96.0
3Wonderchat94.0
4SupportLogic90.0
5Level AI84.0
6Pylon82.0
7ASAPP80.0
8ipex.cz80.0
9Zaion80.0
10Cari AI78.0

#7 in AI contact centre platforms for financial services · Lister Score 84.0

Built for Contact centre leaders.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 8.

“Layer Level AI into your Contact center stack”Level AI, own website
“INDUSTRY Retails Memorable shopping experiences Financial Services Secure and reliable CS innovation”Level AI, own website
RankAI contact centre platforms for financial servicesScore
1Fin98.0
2Revve94.0
3SigmaMind AI88.0
48x886.0
5Oriserve86.0
6Glia84.0
7Level AI84.0
8Giga82.0
9Observe.AI82.0
10Balto80.0

#10 in AI agent assist tools for financial services · Lister Score 84.0

Built for Contact centre leaders.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 8.

“Voice of the Customer ')"> Insights from every interaction Assist ')"> Realtime AI or manager help”Level AI, own website
“Driving real-time interactions for Fortune 500 healthcare, financial services, and retail environments with scaled, secure technology.”Level AI, own website
RankAI agent assist tools for financial servicesScore
1Fin98.0
2Revve94.0
3Social Intents94.0
4BubblaV92.0
5Inbenta90.0
6Rezolve.ai90.0
7Typewise90.0
8Yellow.ai90.0
9SearchUnify86.0
10Level AI84.0

#10 in AI voice agent platforms for financial services · Lister Score 84.0

Built for Contact centre leaders.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 8.

“Quality Management ')"> 100% of conversations scored AI Virtual Agents ')"> From triage to resolution AI Workers ')"> Execute complex workflows Voice of the Customer ')"> Insights from every interaction Assist ')">”Level AI, own website
“Driving real-time interactions for Fortune 500 healthcare, financial services, and retail environments with scaled, secure technology.”Level AI, own website
RankAI voice agent platforms for financial servicesScore
1Fin98.0
2Retell AI94.0
3Revve94.0
4Kommunicate92.0
5Inbenta90.0
6SigmaMind AI88.0
7Oriserve86.0
8Robylon86.0
9Glia84.0
10Level AI84.0

Frequently asked questions

Where is Level AI?

Level AI is at 444 Castro St #305, 94041, Mountain View, US.

How does Level AI rank on Lister?

Level AI is ranked 5th of 10 in Best AI customer success platforms (Lister Score 84.0), 7th of 10 in AI contact centre platforms for financial services (Lister Score 84.0), 10th of 10 in AI agent assist tools for financial services (Lister Score 84.0) and 10th of 10 in AI voice agent platforms for financial services (Lister Score 84.0).

More AI tool rankings in Customer success platforms

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