Giga
AI support agents that improve your metrics
Ranked #8 in AI contact centre platforms for financial services.
Giga provides AI support agents that resolve issues instantly across every channel. It turns customer support from a cost centre into a revenue generator.
At a glance
| Best for | customer experience teams |
From Giga's own website.
Company facts
| Social profiles | LinkedIn, X |
Facilities and features
Its website also mentions:
- SOC 2
What stands out
The AI tool allows users to build, observe, and improve agents using Scout.
“01 Build Configure the work your agents do: policies, knowledge and tools.”Giga, own website
Giga supports email, chat, and voice channels for omnichannel customer service.
“AI agents for email, chat, and voice.”Giga, own website
How it ranks
Giga is ranked 8th of 10 in AI contact centre platforms for financial services (Lister Score 82.0).
#8 in AI contact centre platforms for financial services · Lister Score 82.0
Supports email, chat, and voice channels for omnichannel customer service.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 14; buying information on its own site 8.
“AI agents that resolve issues instantly across every channel and turn support from a cost center into a revenue generator.”Giga, own website
“Fintech Banking Technology Retail Telecom Healthcare Freight & Logistics Hospitality All industries”Giga, own website
| Rank | AI contact centre platforms for financial services | Score |
|---|---|---|
| 1 | Fin | 98.0 |
| 2 | Revve | 94.0 |
| 3 | SigmaMind AI | 88.0 |
| 4 | 8x8 | 86.0 |
| 5 | Oriserve | 86.0 |
| 6 | Glia | 84.0 |
| 7 | Level AI | 84.0 |
| 8 | Giga | 82.0 |
| 9 | Observe.AI | 82.0 |
| 10 | Balto | 80.0 |
Frequently asked questions
How does Giga rank on Lister?
Giga is ranked 8th of 10 in AI contact centre platforms for financial services (Lister Score 82.0).