Gorgias

Ranked #8 in AI customer support agents for Shopify stores.

E-commerce helpdesk designed specifically for Shopify, Magento, and BigCommerce stores with automated FAQ handling.

At a glance

Price from	$10 per month
Best for	E-commerce store owners

From Gorgias's own website.

Company facts

Social profiles

LinkedIn, Facebook, Instagram, YouTube

Facilities and features

Its website also mentions:

Published pricing
Self-serve sign-up
Integrations

What stands out

The AI tool provides a unified inbox with full customer context across all channels.

“One unified inbox across every channel, with live Shopify data and full customer context built into every conversation.”Gorgias, own website

Gorgias automates routine tickets to allow agents to focus on high-impact work.

“Automate 60% of support”Gorgias, own website

Worth knowing

Limited utility outside e-commerce
Billed based on ticket volume usage

How it ranks

Gorgias is ranked 8th of 10 in AI customer support agents for Shopify stores (Lister Score 86.0).

#8 in AI customer support agents for Shopify stores · Lister Score 86.0

Gorgias is a conversational AI platform designed specifically for ecommerce brands. It unifies support teams, customer data, and automation into a single system.

Automates routine tickets to allow agents to focus on high-impact work.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 8.